HTML export in Publisher 2003 fails if the exported file is first saved by using FTP (829171)



The information in this article applies to:

  • Microsoft Office 2003 Web Components

SYMPTOMS

When you click Publish to the Web to try to save an HTML document to an HTTP Web server by using Microsoft Office Publisher 2003, after you save the same document by using File Transport Protocol (FTP), you may receive the following error message:
Publisher could not save the file to the Web.

CAUSE

Publisher 2003 detected a change that was made to the server copy of the file while the local copy was open, and does not permit a user to save the local file changes on top of those server copy changes. The changes that were detected were the result of the earlier save by using FTP. Therefore, you may receive the error message that is mentioned in the "Symptoms" section.

WORKAROUND

To work around this problem, save the document again. You will still receive the error message. However, you can safely ignore the error message. The file will update correctly on subsequent saves because the, HTTP and FTP, protocols do not permit client programs, such as Publisher 2003, to own a 'write lock' on files located on a server.

STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section of this article.

Modification Type:MinorLast Reviewed:1/12/2006
Keywords:kberrmsg KB829171