Event ID 12002 is repeatedly logged in the event log on your Exchange 2000 computer (829093)


The information in this article applies to:

  • Microsoft Exchange 2000 Server

SYMPTOMS

The following event may be repeatedly recorded in the event log on your Microsoft Exchange 2000 Server computer:Event Type: Error
Event Source: MSExchangeIS
Event Category: Content Engine
Event ID: 12002
Date: Date
Time: Time
User: N/A
Computer: Computer Name
Description: Error 8000FFFF-80000000 occurred while processing message <> from 'sender name'. For more information, click http://search.support.microsoft.com/search/?adv=1. This event may be recorded so frequently that the event log becomes full.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Component: CAL MESSAGE

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 

22-Oct-2003  04:21  6.0.6524.0      3,915,776  Cdoex.dll        
22-Oct-2003  04:16  6.0.6524.0        851,968  Davex.dll        
22-Oct-2003  04:16  6.0.6524.0         53,248  Davexpc.dll      
22-Oct-2003  04:12  6.0.6524.0        131,072  Drviis.dll       
22-Oct-2003  04:12  6.0.6524.0        577,536  Dsaccess.dll     
22-Oct-2003  03:22  6.0.6524.0        184,320  Dscmsg.dll       
22-Oct-2003  03:22  6.0.6524.0        962,560  Emsmdb32.dll     
22-Oct-2003  04:15  6.0.6524.0      2,179,072  Ese.dll          
22-Oct-2003  04:15  6.0.6524.0         40,960  Eseperf.dll      
22-Oct-2003  04:21  6.0.6524.0      3,575,808  Excdo.dll        
22-Oct-2003  04:12  6.0.6524.0        262,144  Exmime.dll       
22-Oct-2003  04:16  6.0.6524.0        143,360  Exodbesh.dll     
22-Oct-2003  04:16  6.0.6524.0         57,344  Exodbpc.dll      
22-Oct-2003  04:16  6.0.6524.0        200,704  Exodbprx.dll     
22-Oct-2003  04:16  6.0.6524.0      2,179,072  Exoledb.dll      
22-Oct-2003  04:10  6.0.6524.0         81,920  Exosal.dll       
22-Oct-2003  04:16  6.0.6524.0        307,200  Exprox.dll       
22-Oct-2003  03:25  6.0.6524.0        143,360  Exschema.exe     
22-Oct-2003  04:15  6.0.6524.0        315,392  Exsmtp.dll       
22-Oct-2003  03:27  6.0.6524.0        675,840  Exwform.dll      
22-Oct-2003  04:13  6.0.6524.0         40,960  Jcb.dll          
22-Oct-2003  03:02  6.0.6524.0         49,152  Mdbevent.dll     
22-Oct-2003  03:19  6.0.6524.0      2,285,568  Mdbmsg.dll       
22-Oct-2003  03:04  6.0.6524.0         32,768  Mdbrole.dll      
22-Oct-2003  04:13  6.0.6524.0         24,576  Mdbtask.dll      
22-Oct-2003  04:09  6.0.6524.0         94,208  Peexch50.dll     
22-Oct-2003  04:10  6.0.6524.0        397,312  Phatcat.dll      
22-Oct-2003  04:13  6.0.6524.0        532,480  Reapi.dll        
22-Oct-2003  04:15  6.0.6524.0        311,296  Resvc.dll        
22-Oct-2003  04:11  6.0.6524.0      4,657,152  Store.exe        
22-Oct-2003  03:27  6.0.6524.0      3,735,552  Wmtemplates.dll

Note Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
Modification Type:MajorLast Reviewed:7/17/2006
Keywords:kbHotfixServer kbQFE kbQFE kbfix kbExchange2000preSP4fix kbbug KB829093
©2004 Microsoft Corporation. All rights reserved.