Mailboxes do not receive table notifications after a remote procedure call error occurs in Exchange 2000 (828636)

SYMPTOMS

When you use a MAPI-based program to connect to user mailboxes on a Microsoft Exchange 2000 Server computer and to register for table notifications on the user Inboxes, some user mailboxes do not receive TABLE_ROW_ADDED notifications or TABLE_ROW_MODIFIED notifications. All the mailboxes still receive TABLE_ROW_DELETED notifications.

If you connect to a mailbox that is not receiving table notifications from a different computer, the mailbox successfully receives the TABLE_ROW_ADDED notifications, the TABLE_ROW_MODIFIED notifications, and the TABLE_ROW_DELETED notifications.

CAUSE

This problem occurs when the Exchange 2000 computer experiences a remote procedure call (RPC) error. When the Exchange 2000 computer fails a remote procedure call from the MAPI client, the server marks the connection to the client as disconnected. During the reconnection process, the Exchange 2000 computer does not send a TABLE_RELOAD notification to the client.

RESOLUTION

Update information

The following file is available for download from the Microsoft Download Center:

Download the Update Rollup for Exchange 2000 package now. Release Date: May 27, 2004

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

Prerequisites

This rollup package requires Microsoft Exchange 2000 Server Service Pack 3.

Restart requirement

You must restart your computer after you apply this rollup package.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date         Time   Version         Size     File name
------------------------------------------------------------
10-Oct-2003  03:07  6.0.6519.0      962,560  Emsmdb32.dll

MORE INFORMATION

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

For more information about MAPI table notifications, visit the following Microsoft Web site:

http://msdn.microsoft.com/library/default.asp?url=/library/en-us/mapi/html/_mapi1book_table_notification_structyp.asp