You receive a Publisher cannot continue error message when you try to print a mail merge in Publisher 2003 (828505)


The information in this article applies to:

  • Microsoft Office Publisher 2003
  • Microsoft Office Publisher 2003 with Digital Image Pro

SYMPTOMS

When you try to print a mail merge in Microsoft Office Publisher 2003, you may receive one of the following error messages, depending on if you are using a PostScript Printer or Non-PostScript Printer.

When you print to a PostScript Printer, you receive one of the following error messages:
Publisher cannot continue printing because of an error. For more information, press F1.
Publisher cannot print CMYK composite to a black and white printer. To print CMYK composite, choose a color printer.
When you print to a Non-PostScript Printer, you receive one of the following error messages:
Publisher cannot print this publication. To print composite CMYK or separations, you must use a printer driver that is set to output PostScript language level 2 or later.
Publisher was unable to create a file containing the results of the merge. You may not have enough disk space. Delete some unneeded files on your hard disk and try again.

CAUSE

This problem may occur if you try to print any mail merged publication with the Print Composite CMYK by default option turned on.

WORKAROUND

To work around this problem, turn off the Print Composite CMYK by default option. To do this, follow these steps:
  1. Quit Publisher 2003, and then start Publisher 2003.

    After you restart Publisher 2003, do not open your mail merge publication.
  2. On the New Publication task pane, click Blank Print Publication.
  3. On the File menu, click Print.
  4. In the Print dialog box, click Advanced Print Settings.
  5. On the Separations tab, click to clear the Print Composite CMYK by default check box.
  6. Click OK to close the Advanced Print Settings dialog box.
  7. Click Cancel to close the Print dialog box.
  8. Quit Publisher 2003, and then start Publisher 2003.
  9. Open your mail merge publication, and then print your mail merge.

MORE INFORMATION

For additional information about problems with print merge and CMYK composite setting, click the following article number to view the article in the Microsoft Knowledge Base:

826451 OAER: "Publisher Cannot Print CMYK Composite... " Error Message and Publisher 2003 Quits Unexpectedly When You Try to Print a Mail Merge

Modification Type:MinorLast Reviewed:7/27/2006
Keywords:kbPostScript kbprint kberrmsg kbprb KB828505 kbAudEndUser
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