You receive an error message when you install the MS03-031: Cumulative Security Patch for SQL Server (828251)

SYMPTOMS

When you try to install the following the cumulative security patch for SQL Server

MS03-031: Cumulative Security Patch for SQL Server

you may receive the following error message:

Error

There is not enough space on drive C:\ to extract this package. Please free up 41.08 MB and click Retry.

For more information about the cumulative security patch for SQL Server, click the following article number to view the article in the Microsoft Knowledge Base:

815495 MS03-031: Cumulative Security Patch for SQL Server

CAUSE

This behavior occurs because there is a problem with the InstallShield installer. The InstallShield installer incorrectly calculates the free space that is on the version of the NTFS file system (NTFS) that is used in Microsoft Windows NT for your formatted hard disk drive.

This behavior is repetitive. The failure range of this behavior starts when you have 12.9 gigabytes (GB) of free space, and it is approximately 53 megabytes (MB) in length. This behavior is then repeated again after the next 4.3 GB of free space.

WORKAROUND

Use one of the following methods to increase the free space that is on your hard disk drive, and then reinstall the cumulative security patch for SQL Server.

Method 1
Clear (remove or delete) unused files from your computer to increase the free space that is on your hard disk drive.
Method 2
Add (install) additional files to your computer to decrease the free space that is on your on your hard disk drive.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

811480 You receive error message: "There is not enough space on drive" when you extract SQL Server 2000 Service Pack 1