Active Directory user accounts have multiple X.400 proxy addresses after the Exchange 2000 Recipient Update Service runs (828223)


The information in this article applies to:

  • Microsoft Exchange 2000 Server

SYMPTOMS

After the Microsoft Exchange 2000 Recipient Update Service (RUS) runs, Active Directory user accounts may have multiple X.400 addresses.

CAUSE

This problem occurs when you modify the last 5 characters of the Last Name attribute of an Active Directory user account, where the Last Name attribute contains 40 or more identical characters. In this scenario, the Exchange 2000 proxy validation process may not be able to interpret the current X.400 address as valid for the user account, and therefore it creates a new X.400 address for the Active Directory user account.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version            Size    File name
   ------------------------------------------------------------
   25-Aug-2003  20:25  6.0.6500.0      4,370,432  Adcadmin.dll     
   25-Aug-2003  20:26  6.0.6500.0         69,632  Ccmproxy.dll     
   25-Aug-2003  20:26  6.0.6500.0      2,109,440  Cdoexm.dll       
   25-Aug-2003  20:26  6.0.6500.0      8,470,528  Exadmin.dll      
   25-Aug-2003  20:26  6.0.6500.0      3,850,240  Excluadm.dll     
   25-Aug-2003  20:26  6.0.6500.0      1,867,776  Exmgmt.exe       
   25-Aug-2003  20:13  6.0.6500.0        716,800  Exsp.dll         
   25-Aug-2003  20:26  6.0.6500.0      1,347,584  Exwmi.dll        
   25-Aug-2003  20:26  6.0.6500.0         73,728  Inproxy.dll      
   25-Aug-2003  20:26  6.0.6500.0      2,969,600  Mad.exe          
   25-Aug-2003  20:26  6.0.6500.0        806,912  Madmsg.dll       
   25-Aug-2003  20:26  6.0.6500.0      4,698,112  Maildsmx.dll     
   25-Aug-2003  20:26  6.0.6500.0         77,824  Pcproxy.dll      
   25-Aug-2003  20:26  6.0.6500.0         94,208  X400prox.dll
Note Because of file dependencies, this update requires Exchange 2000 Server Service Pack 3 (SP3). For more information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 How to obtain the latest Exchange 2000 Server service pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Modification Type:MinorLast Reviewed:2/2/2006
Keywords:kbHotfixServer kbQFE kbfix kbExchange2000preSP4fix kbbug KB828223 kbAudITPRO
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