You receive an access denied error message when you delete or modify a user who you added to a portal site area in SharePoint Portal Server 2003 (827855)


The information in this article applies to:

  • Microsoft Office SharePoint Portal Server 2003

SYMPTOMS

When you try to delete or to edit a user who you added to a portal site area in Microsoft Office SharePoint Portal Server 2003, you may receive an error message that is similar to the following:
Access denied. You do not have permission to perform this action or access this resource. Access requests are not enabled.

CAUSE

This problem may occur if your user account is assigned the Manage area rights to the area but your user account is not a member of a site group that has appropriate permissions to the portal site. In this situation, you can add users from the same domain or from other trusted domains to the area, but you cannot delete or edit the permissions of any users who you added to that area.

WORKAROUND

To work around this problem, make sure that your user account is a member of a site group for the portal site. For example, add your user account to the Reader site group for the portal site. To add a new user to a site group, follow these steps:
  1. On the Site Settings page of the portal site, click Manage Users.
  2. Click Add Users.
  3. In the Step 1: Choose Users area, type the e-mail address or the user name (in Domain\UserName format) of the user who you want to add.
  4. In the Step 2: Choose Permissions area, click to select the check box next to the site group that you want to add the user to, and then click Next.
  5. In the Step 3: Confirm Users area, verify the e-mail address, user name, and display name information of the user who you want to add.
  6. In the Step 4: Send E-mail area, if you want to send an e-mail message, click to select the Send the following e-mail to let these users know they've been added check box, and then type the information that you want for the e-mail message.
  7. Click Finish.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

MORE INFORMATION

For more information about how to configure and administer SharePoint Portal Server, see the Microsoft Office SharePoint Portal Server 2003 Administrator's Guide. The Microsoft Office SharePoint Portal Server 2003 Administrator's Guide (Administrator's Help.chm) is located in the Docs folder in the root of the SharePoint Portal Server 2003 CD.

For more information about SharePoint Portal Server, visit the following Microsoft Web site:

http://www.microsoft.com/office/sharepoint/prodinfo/default.mspx

Modification Type:MinorLast Reviewed:1/9/2006
Keywords:kbpermissions kberrmsg kbpending kbBug KB827855 kbAudITPRO
©2004 Microsoft Corporation. All rights reserved.