Group Policy settings are not applied when you log on to a server by using an account from an MIT Kerberos realm (827182)

SYMPTOMS

If you successfully log on to a Microsoft Windows Server 2003-based computer, Group Policy settings from a Microsoft Windows 2000 domain controller are not applied as expected. Additionally, you receive the following event in your Application Log:Event Type: Error
Event ID: 1054
Event Source: Userenv
Event Description: Windows cannot obtain the domain controller name for your computer network. (The specified domain either does not exist or could not be contacted. ). Group Policy processing aborted.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart your computer to apply the changes after you apply this hotfix. However, you do not have to restart your computer immediately after you install this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows Server 2003 32-bit editions

   Date         Time   Version      Size     File name
   ------------------------------------------------------
   15-Aug-2003  19:15  5.2.3790.77  340,480  Kerberos.dll

Windows Server 2003 64-Bit Edition

   Date         Time   Version      Size     File name      Platform
   -----------------------------------------------------------------
   15-Aug-2003  19:15  5.2.3790.77  898,048  Kerberos.dll   IA-64
   15-Aug-2003  19:15  5.2.3790.77  340,480  Wkerberos.dll  x86

MORE INFORMATION

For additional information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.