SYMPTOMS
When you use the Check Names feature to resolve the e-mail address of a recipient in Microsoft Outlook Web Access (OWA), the Check Names feature does not return a list of possible recipients. Only the
Remove and the
Cancel options are available. You experience this issue if one of the following conditions is true:
- You try to resolve only the first name.
- You try to resolve only the last name.
- You try to resolve only part of the e-mail alias.
RESOLUTION
Hotfix information
A supported
hotfix is now available from Microsoft, but it is only intended to correct the problem that
is described in this article. Only apply it to systems that are experiencing this specific
problem. This hotfix may receive additional testing. Therefore, if you are not severely
affected by this problem, Microsoft recommends that you wait for the next Windows Server
2003 service pack that contains this hotfix.
To resolve this problem immediately,
contact Microsoft Product Support Services to obtain the hotfix. For a complete list of
Microsoft Product Support Services phone numbers and information about support costs, visit
the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines that a
specific update will resolve your problem. The usual support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.
Prerequisites
No prerequisites are
required.
Restart requirement
You do not have to restart your computer after you apply this hotfix.
Hotfix replacement
information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later) that are listed in
the following table. The dates and times for these files are listed in coordinated
universal time (UTC). When you view the file information, it is converted to local time. To
find the difference between UTC and local time, use the
Time Zone tab in
the Date and Time tool in Control Panel.
Windows Server 2003 64-Bit Edition
Date Time Version Size File name
--------------------------------------------------------------
22-Aug-2003 12:35 5.2.3790.79 4,008,448 Ntdsa.dll IA-64
Windows Server 2003 32-bit edition
Date Time Version Size File name
--------------------------------------------------------------
22-Aug-2003 13:59 5.2.3790.79 1,520,128 Ntdsa.dll