"Naming Information Could Not Be Located" Error Message When You Try to Start the Active Directory Users and Computers Snap-in (826893)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Proxy Server 2.0

SYMPTOMS

On a Windows 2000-based computer with Proxy Server 2.0 installed, you may receive the following error message when you try to start the Active Directory directory service Users and Computers snap-in:
Naming information could not be located because the server is not operational.

RESOLUTION

To resolve this issue, turn off the Winsock Proxy Server 2.0 client, and then restart the computer. For additional information about how to turn off the WinSock Proxy Server 2.0 client, click the following article number to view the article in the Microsoft Knowledge Base:

812080 HOW TO: Disable the Proxy Server 2.0 Services on a Client Computer

Modification Type:MajorLast Reviewed:9/8/2003
Keywords:kbprb KB826893 kbAudITPRO
©2003 Microsoft Corporation. All rights reserved.