You Cannot Access Shared Resources on a Windows 2000-based Server from a Windows 98-based Computer by Using a VPN Connection (826728)


The information in this article applies to:

  • Microsoft Windows 98 Second Edition
  • Microsoft Windows 2000 Server

SYMPTOMS

When you create a virtual private network (VPN) connection from a Windows 98-based computer to a Windows 2000-based server, the Windows 98 client successfully authenticates. However, the Windows 98 client cannot connect to shared resources on any Windows 2000 server. When you run the net view \\servername\sharename command, you receive an error message that is similar to the following:
The network name could not be found.

RESOLUTION

To successfully access shared resources on a Windows 2000 server from a Windows 98 computer by using a VPN connection, follow these steps:
  1. On the Windows 98 computer, click Start, point to Settings, click Control Panel, and then click Network.
  2. Click the Configuration tab, click TCP/IP -> Dial-Up Adapter #2 (VPN Support) under The following network components are installed, click Properties, and then click OK in response to the message in the TCP/IP Properties Information dialog box.
  3. In the TCP/IP Properties dialog box, click the DNS Configuration tab, and then click Enable DNS.
  4. In the Host box, type the host name of the Windows 98 computer. In the Domain box, type the name of the domain that you want to establish a VPN connection to.

    Note Use the mydomain.com format.
  5. Click OK to save the DNS settings, and then click OK to close the Network dialog box.
  6. Click Yes to restart your computer.

Depending on how your network accounts and permissions are configured, you may also have to perform the following additional steps on the Windows 98 computer:
  1. Click Start, point to Settings, click Control Panel, and then click Network.
  2. Click the Configuration tab, click Client for Microsoft Networks under The following network components are installed, and then click Properties.
  3. Click to select the Log on to Windows NT domain check box. In the Windows NT domain box, type the NetBIOS domain name of the domain that you are trying to connect to (not the fully qualified domain name), and then click OK.
  4. Click the Identification tab, and then type the NetBIOS domain name in the Workgroup box.
  5. Click the Access Control tab, and then click User-level access control. In the Obtain list of users and groups from box, type the NetBIOS domain name, and then click OK.
  6. Click Yes when you receive the following message: Windows could not find the specified security provider on the network. Do you want to use the name you typed anyway?
  7. In the Authenticator Type box, click Windows NT domain, and then click OK.
  8. Click Yes to restart your computer.
  9. When Windows 98 starts and the logon screen appears, type your domain user account (that you use when you establish a VPN connection) in the User name box. In the Password box, type your domain password, and then click OK. Do not click Cancel.
  10. When you receive the following warning message, click OK to continue: No domain server was available to validate your password. You may not be able to gain access to some network resources. Do not click Cancel.
  11. After you log on, establish your VPN connection to the Windows 2000 domain.

MORE INFORMATION

If you try to access Windows 2000 shares through your VPN connection, and these shares are on a different network segment than your own, or these shares are in a different domain, make sure that your default gateway and your DNS settings are configured correctly. To do so, follow these steps:
  1. On the Windows 98 computer, click Start, point to Settings, and then click Control Panel.
  2. In Control Panel, click Network.
  3. Click the Configuration tab, click TCP/IP -> Dial-Up Adapter #2 (VPN Support) under The following network components are installed, and then click Properties.
  4. Click the Gateway tab, and then verify that the correct gateway is listed in the Installed gateways box.
  5. Click the DNS Configuration tab, and then type the domain suffixes of the other domains where you must access shared resources in the Domain Suffix Search Order box. After you type each domain suffix, click Add. When you finish, click OK.
Modification Type:MajorLast Reviewed:9/16/2003
Keywords:kberrmsg kbprb KB826728 kbAudITPRO
©2003 Microsoft Corporation. All rights reserved.