MORE INFORMATION
How to download and install the update
Important Before you install this update, make sure that the following
requirements have been met:
- Microsoft Windows Installer 2.0
Before you install
this update, you must install Windows Installer 2.0 or later. For additional
information about this requirement, see the "Windows Installer Update
Requirements" section of this article. - Microsoft Office XP Service Pack 2 (SP-2)
Before
you install this update, install Office XP SP-2. -
For more information about how to install Office XP Service Pack
2, click the following article number to view the article in the Microsoft Knowledge Base:
325671
Overview of the Office XP Service Pack 2
Client update
If you installed Word from a CD-ROM, you have the following two
options:
- Use the Office Product Updates Web site to automatically
install all the latest updates that include all available service packs and
public updates.
-or- - Install only the Word 2002 Security Patch: KB824934 by
following the steps that are described later in this article.
Note Microsoft recommends that you install the client update by using
the Office Product Updates Web site. The Office Product Updates Web site
detects your particular installation of Microsoft Office and prompts you to
install exactly what you must have to make sure that your Office installation
is completely up-to-date.
Office Product Updates Web SiteTo have the Office Product Updates Web site detect the
required updates that you must install on your computer, visit the following
Microsoft Web site:
After detection is complete, you receive a list of recommended
updates for your approval. Click
Start Installation to
complete the process.
Install Only the Word 2002 Security Patch: KB824934
The following file is available for download from the Microsoft Download
Center:
Download
the OfficeXP-KB824934-Client-Enu.exe package
now. For additional information about how
to download Microsoft Support files, click the following article number to view
the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most
current virus-detection software that was available on the date that the file
was posted. The file is stored on security-enhanced servers that help to
prevent any unauthorized changes to the file.
After you click the link to download the
update, follow these steps:
- Click Save to save the
OfficeXP-kb824934-client-enu.exe file to the selected folder.
- In Windows Explorer, double-click
OfficeXP-kb824934-client-enu.exe.
- If you are prompted to install the update, click
Yes.
- Click Yes to accept the License
Agreement.
- Insert your Office XP CD-ROM when you are prompted to do
so, and then click OK.
- When you receive a message that indicates the installation
was successful, click OK.
Note After you install the update, you cannot remove it. To revert to
an installation before the update was installed, you must remove Office XP, and
then install it again from the original CD-ROM.
Administrative update
If you installed your Office XP product from a server location,
the server administrator must update the server location with the
administrative update and deploy that update to your
computer.
The
following file is available for download from the Microsoft Download
Center:
Download
the OfficeXP-KB824934-Fullfile-Enu.exe package
now. For additional information about how
to download Microsoft Support files, click the following article number to view
the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most
current virus-detection software that was available on the date that the file
was posted. The file is stored on security-enhanced servers that help to
prevent any unauthorized changes to the file.
If you are the server administrator, after you click
the link to download the administrative update follow these steps:
- Click Save to save the
OfficeXP-kb824934-fullfile-enu.exe file to the selected folder.
- In Windows Explorer, double-click
OfficeXP-kb824934-fullfile-enu.exe.
- If you are prompted to install the update, click
Yes.
- Click Yes to accept the License
Agreement.
- In the Type the location where you want to place
the extracted files box, type c:\KB824934, and
then click OK.
- Click Yes when you are prompted to create
the folder.
- If you are familiar with the procedure for updating your
administrative installation, click Start, and then click
Run. Type the following command in the Open box
msiexec /a Admin
Path\MSI File /p C:\KB824934\MSP File
SHORTFILENAMES=TRUE
where Admin Path is the path of your
administrative installation point for Office XP (for example, C:\OfficeXP),
MSI File is the .msi database package for the Office
XP product (for example, Data1.msi), and MSP File is
the name of the administrative update.
Note You can append /qb+ to the command line so that the Office XP Administrative
Installation dialog box and the End User License
Agreement dialog box do not appear. - To deploy the update to the client workstations, click
Start, and then click Run. Type the following
command in the Open box
msiexec /i Admin
Path\MSI File
REINSTALL=Feature List REINSTALLMODE=vomu
where Admin Path is the path of your
administrative installation point for Office XP (for example, C:\OfficeXP),
MSI File is the MSI database package for the Office
XP product (for example, Data1.msi), and Feature
List is the list of feature names (case sensitive) that have to
be reinstalled for the update. To install all features, you can use REINSTALL=ALL, or you can install the following feature(s):
For additional
information about how to update your administrative installation and deploy to
client workstations, click the following article number to view the article in
the Microsoft Knowledge Base:
301348
How to install a public update to administrative installations of Office XP
This article contains
standard instructions for installing an administrative public update. You can
also see the following article in the Microsoft Office Resource Kit. To do so,
visit the following Microsoft Web site:
How to determine if the update is installed
The update contains updated versions of the following files:
File name Version
------------------------
Winword.exe 10.0.5522.0
To determine the version of Word 2002 that is installed on your
computer, follow these steps.
Note Because there are several versions of Microsoft Windows, the
following steps may be different on your computer. If they are, see your
product documentation to complete these steps.
- Click Start, and then click
Search.
- In the Search Results pane, click
All files and folders under Search Companion.
- In the All or part of the file name box,
type Winword.exe, and then click
Search.
- In the list of files, right-click
Winword.exe, and then click Properties.
- On the Version tab, determine the version
of Word that is installed on your computer.
For additional information about
how to determine the version of Word 2002 on your computer, click the following
article number to view the article in the Microsoft Knowledge Base:
291331
How to check the version of Office XP
Note If the Word 2002 Security Patch: KB824934 is already installed on
your computer, you receive the following error message when you try to install
the Word 2002 Security Patch: KB824934:
This update has
already been applied or is included in an update that has already been
applied.
Windows Installer update requirements
To install the update that is described in this article requires
Windows Installer 2.0 or later. Both Microsoft Windows XP and Microsoft Windows
2000 Service Pack 3 (SP3) include Windows Installer 2.0 or later. To install
the latest version of the Windows Installer, visit one of the following
Microsoft Web sites.
Windows Installer for Microsoft Windows 95,
Microsoft Windows 98, and Microsoft Windows Millennium Edition (Me):
Windows Installer for Microsoft Windows NT 4.0 and Windows 2000:
List of issues that are fixed by the update
The Word 2002 Security Patch: KB824934 fixes the issues that are
described in the following Microsoft Knowledge Base articles:
320902 WD2002: Deleted Text Re-Appears in Document After You Review Changes
327667 FIX Word2002: IOleObject::DoVerb Returns RPC_E_SERVERFAULT When Opening Some Documents
330300 WD2002: Error Message "4198" When You Close a Word Table Object
326041 WD2002: You Cannot Select the Frame or the Text Inside the Frame When You Create a Word Document That Contains a Frame
325620 WD2002: Document with an Embedded Object Prompts for a Save After You Set the Saved Property
292097 WD2002: Nothing Happens When You Click a Picture That Contains a Hyperlink
328474 WD2002: One-Page Template Opens As a Two-Page Template
325527 WD2002: Document Printed with Wide Right Margin and Small Text If You Turn Off Balloons
331945 WD2002: The BeforeClose Event Does Not Run When the "Windows in Taskbar" Check Box Is Cleared
331941 WD2002: Setting DeletedTextMark Property with Revision Balloons Turned Off Causes Incorrect Document Formatting
329040 PPT2002: Autoshapes May Not Display When You Use Microsoft Word and Paste a Table That Contains AutoShapes to a Microsoft PowerPoint Presentation
332114 WD2002: Fonts Change in Text Form Fields
331899 WD2002: Rotated Text in a Table May Not Print Rotated As Expected
810162 WD2002: Task Pane Is Not Displayed on Startup
292158 WD2002: All Document Page Numbers Are Unexpectedly Changed to 0 (Zero)
329815 WD2002: After You Check In a Document, AutoOpen or Document_open Macros Do Not Run As Expected
328092 WD2002: Inserted Tables Are Not Aligned After You Reopen the Document
329587 WD2002: The printer ignores the custom n-up setting in Word
316270 WD2000: "Unknown Character" Error Message or Result of Zero When Field Contains E or N Character
328232 WD2002: Error Message When You Try to Edit Complex Tables
292174 WD2002: Error Message: The Formatting in this Document Is Too Complex. Please Full Save the Document Now.
329280 Text that you delete and mark as hidden is printed when you use the Track Changes feature
328683 WD2002: Text Is Lost or Hidden in Your Word Document When You Use the VBA SaveAs Method
331325 FIX: Word 2002 May Drop Keyboard Input on Windows 98 and Windows Me When Accessibility Client Runs
328100 WD2002: "The Document Name or Path Is Not Valid" Error Message When You Open a Document
235678 WD2002: Legal Pleading Wizard Error Message: The Project Item Cannot Be Copied
327043 WD2002: Word Sorts Columns Incorrectly
811946 Outlook Stops Responding (Hangs) When You Reply to an Email Message
811930 WD2002: Word Quits When You Copy and Paste Portions of a Document
328707 WD2002: Tables in Headers and Footers Shift Right When You Open Word 2002 Document
327871 WD2002: Compare and Merge Documents Feature Shows Inaccurate Changes
812637 WD2002: When You Use Word 2002 to Open a Word 97 Document the NumberPosition Property Does Not Retain a Set Value
328528 WD2002: Excel Chart Pastes as Object in Non-English Version
329976 WD2002: Single-Page Tables Expand to Cover Two Pages
290981 WD2002: The "File Conversion Encoding" Dialog Box Appears When You Open Text File
327579 WD2002: Month and Day are Not Displayed in the Order You Expect in a Mail Merge Document Linked to an External Data Source
330432 WD2002: Text Loses Paragraph Numbering When Pasted into New Document
324328 WD2002: Password Prompt When You Close a Word Document You Opened in a Web Browser
810361 FIX: Unformatted Text Link Gives Error on Insert or Update Inside a Table
814482 WD2002: Track Changes Places Balloon in Wrong Location When You Delete Footnote Text
814407 WD2002: Cancelling Save of a Document That Contains Tracked Changes or Comments Creates a False Record in DMS
815006 WD2002: VBA Find.Execute ReplaceAll Method Does Not Return the Original Selection
329808 WD2002: Word Objects Convert to Graphics When You Use the Close Button to Close and Save a Document
814137 WD2002: Font Changes When Character Is Typed in Third-Party IME
814507 WD2002: Pictures in Document Opened on Floppy or a Network Drive Change to Red X When You Use Custom Program
286864 WD2002: Cannot Browse Forward and Back on Web Toolbar
331492 WD2002: Excel Worksheet Object with Color Text Is Printed Black
813815 WD2002: Conditional Field That References AutoText Entries Does Not Completely Update the First Time
815621 WD2002: Custom Toolbar in Template Causes Word to Error When Exiting
814673 WD2002: Rows or Columns Are Missing from a Pasted Microsoft Excel Worksheet
327037 WD2000: Excel Worksheets with Links to Word Bookmarks May Not Update
816476 WD2002: Fonts Change in Text Form Fields That You Insert Through AutoText
816478 WD2002: Multiple Copies of the Same List Style in the Formatting Pane
813816 WD2002: Paragraph Mark in the Header Remains After You Delete the Text in the Header
815621 WD2002: Custom Toolbar in Template Causes Word to Error When Exiting
329809 WD2002: The Translation Services Do Not Start When You Use a Proxy Server with Basic Authentication
330575 WD2002: Italian: Number of Lines on Page May Change After You Undo an Edit That Automatically Hyphenated a Word
818052 WD2002: Word Ignores Pages per Sheet Setting When You Print From wdDialogFilePrint Dialog Object
815193 WD2000: The Index Entry Is Listed As One Occurrence in the Index
818328 WD2002: The Text That Is Wrapped Around a Right-to-Left Table Appears Under the Table in a Printed Document
308937 BUG: Word 2002 Returns an Error on Call to IPrint::Print Although Document Prints
818791 WD2002: RTF Files Open Slowly and Scroll Slowly
813817 WD2000: Nested Bookmarks in Your .rtf Document Change When You Open the Document
820734 WD2002: Included File that Contains Merge Fields Does Not Suppress Blank Lines in Mail Merge
822528 WD2002: Control Toolbox Controls Revert to Design Mode When You Scroll in Document
822891 WD2002: Shapes That Contain Text Are Resized When You Open a Word 2000 Document in Word 2002
821526 Word 2002 Crashes When You Print a Document in the Background
822847 WD2002: "Word Has Encountered a Problem" Error Message When You Open a Document
823200 WD2002: Cross-Reference Fields in a Compared Document Show As Zero
290981 WD2002: The "File Conversion Encoding" Dialog Box Appears When You Open Text File
293005 OL2002: Outlook Attachments Appear in Most Recently Used List
823476 Not Able to Save Changes to a Network Shared Word Document
823154 When You Bookmark a Number of ListNum Fields All the Cross-references Appear the Same
The Word 2002 Security Patch: KB824934
fixes issues that are documented in the Microsoft Security Bulletin MS03-035.
For additional
information, click the following article number to view the article in the
Microsoft Knowledge Base:
827653
MS03-035: Flaw in Microsoft Word Could Enable Macros to Run Automatically
The Word 2002 Security
Patch: KB824934 fixes the following issues that were previously not documented
in the Microsoft Knowledge Base.
WD2002: Word cannot perform a second mail merge in a single Word session
When you use Word to interface with a document management system
(DMS) and you try to perform multiple mail merge operations, you can merge
records from the text data source the first time, but you cannot merge the
records a second time during the same Word session.
INCLUDETEXT field in an e-mailed Word document may include text from a different file
When you return a Word document that contains an INCLUDETEXT field
in an e-mail when Word is your e-mail editor, the contents of a different file
on your computer may be included in the returned Word document.
Start of paragraph is overprinted
When you print a document with the
Automatically hyphenate
document feature turned on, the end of the last paragraph may
overprint the start of the paragraph.
WD2002: The Mail Merge function does not merge all the characters in the data source
When you use the Mail Merge function in Word 2002, some of the
extended characters may be lost or replaced with a blank space, such as
character code 0172 (the nonbreaking space).
WD2002: The changes are not applied if your last change is a font change if you press CTRL + Y to repeat an action
When you press the CTRL + Y key combination to repeat an action in
Word 2002, the change is not applied to the selected line of text if the last
change is a font change or a font size change.
Word stops responding when you paste a selection as RTF into other programs
When you copy a large selection of text and tehn paste the text as
Rich Text Format (RTF) into another program, Word may stop
responding.
WD2000: Error message when you try to close open messages
If you have several messages open from a personal folders (.pst)
file in Outlook 2000, and you have Word as your e-mail editor, you receive the
following error message, and Word 2000 or Outlook 2000 may stop responding when
you try to close each open message by clicking the "X" button at the upper
right corner of the message:
There is insufficient memory
or disk space. Word cannot display the requested font
Word is slow when iterating through Paragraphs collection in a mail merge document
A Word 2002 Visual Basic for Applications (VBA) routine that steps
through the Paragraphs collection of a document runs very slowly when a mail
merge data source is attached to the document.
Word document opened in Microsoft Internet Explorer may quit unexpectedly
When you click the
Back button in Internet
Explorer, Word may quit unexpectedly. This problem may occur when your Word
2002 document opened in Internet Explorer contains ActiveX controls
(textboxes).
Long comments may be truncated or may not be shown completely in the ScreenTip
When you pause your mouse pointer over a comment in a Microsoft
Word document, one of the following problems may occur:
- A portion of the comment may appear in the comment
ScreenTip.
- The comment may not appear in the comment
ScreenTip.
Directory mail merge into a table causes table to be corrupted
When you perform a directory mail merge into a table using a text
file, the table in the directory mail merge may be damaged when the data source
contains carriage returns.
Hyperlinks inserted in RTF e-mail message appear merged together
When you use Microsoft Word as your E-mail Editor in Microsoft
Outlook, if you insert multiple attachments as hyperlinks in a Rich Text Format
(RTF) e-mail message, the attachments (hyperlinks) do not appear separated.
Instead, the hyperlinks appear merged together.
When you print a document containing a NUMPAGES field, the
NUMPAGES field is not updated and may print the result of the field with an
incorrect value. This problem may occur when the following conditions are all
true:
- The Update fields option on the
Print tab (on the Tools menu, click
Options) is turned on.
- A header in the document contains an INCLUDEPICTURE, EMBED
or LINK field.
- The INCLUDEPICTURE, EMBED or LINK field is in-line with
text.
- You delete text, therefore reducing the number of pages
contained in your document, and then you print the document.
Zip code/postal code is missing when you merge with Microsoft Outlook Contacts
When you do a mail merge and use Outlook Contacts as your data
source, the zip code or postal code may not merge when you use the address
block merge field.