"Error 1722" error message during the Prerequisites portion of Visual FoxPro 8.0 installation (824850)



The information in this article applies to:

  • Microsoft Visual FoxPro 8.0, when used with:
    • the operating system: Microsoft Windows 2000
  • Microsoft SOAP Toolkit 3.0

SYMPTOMS

The installation process for Microsoft Visual FoxPro (VFP) 8.0 includes a prerequisites portion that installs Microsoft SOAP Toolkit 3.0 and other components. On computers that are running Microsoft Windows 2000 Service Pack 3 (SP3) and later, the SOAP installation portion of this installation process may fail. The prerequisites screen indicates that the SOAP toolkit was installed with errors; however, this is not accurate. The installation of the SOAP toolkit did not complete.

You can also install the SOAP installation directly by running the Soapsdk.msi file from either the SOAPTOOLKIT directory or the WCU\SOAP3 directory on the Visual FoxPro 8.0 CD. However, this method of installation also fails, and you receive the following detailed error message:
"Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor"

CAUSE

The Microsoft SOAP Toolkit 3.0 (Soapsdk.msi) package tries to install the following Windows 2000 hotfix:

QFE_2K.6AB4B1E3_9BF2_4A9B_BC64_CE23E2B44659

This is the Microsoft Windows HTTP Services 5.0 (WinHTTP 5.0) redistributable file.

The WinHTTP 5.0 Windows installer package is not designed for installation on computers that are running Windows 2000 SP3 or Windows 2000 Service Pack 4 (SP4). It is designed and tested only for installation on computers that are running Windows 2000 Service Pack 1 (SP1) and Windows 2000 Service Pack 2 (SP2). With SP3 and later, the WinHTTP.dll file is part of the operating system. You can modify the file only with a system installation. A custom Windows installer package that tries to modify the file (such as the one in the original Microsoft SOAP 3.0 installation) does not succeed.

WORKAROUND

To work around this problem, download the SOAP Toolkit 3.0 package from the Microsoft Developer Network (MSDN) Web site, and then install the package. To do this, follow these steps:
  1. Quit the Visual FoxPro 8.0 installation process.
  2. Download SOAP Toolkit 3.0. The following file is available for download from the Microsoft Download Center:
    DownloadDownload the SOAP Toolkit 3.0 package now. For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

    119591 How to obtain Microsoft support files from online services

    Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
  3. Install SOAP Toolkit 3.0 by using the Soapsdk.exe file.
  4. Restart the Visual FoxPro installation, and then install Visual FoxPro.

MORE INFORMATION

If you examine a verbose msi log that is located in the \Documents and Settings\User Name\Local Settings\Temp directory, you see information that is similar to the following:MSI (s) (BC:9C): Note: 1: 1722 2: QFE_2K.6AB4B1E3_9BF2_4A9B_BC64_CE23E2B44659 3: C:\WINNT\Installer\MSI16.tmp 4: -q -z Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action QFE_2K.6AB4B1E3_9BF2_4A9B_BC64_CE23E2B44659, location: C:\WINNT\Installer\MSI16.tmp, command: -q -z MSI (s) (BC:9C): Product: Microsoft SOAP Toolkit 3.0 -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action QFE_2K.6AB 4B1E3_9BF2_4A9B_BC64_CE23E2B44659, location: C:\WINNT\Installer\MSI16.tmp, command: -q -z

Modification Type:MajorLast Reviewed:1/27/2005
Keywords:kbdownload kbMSCCSearch kbPubTypeKC kbprb kbAppSetup KB824850 kbAudEndUser kbAudDeveloper