Run-Time Error When You Connect Site Manager to an SSL Environment (824473)


The information in this article applies to:

  • Microsoft Content Management Server 2002
  • Microsoft Content Management Server 2002 SP1

SYMPTOMS

When you connect Site Manager to a Microsoft Content Management Server (MCMS) computer over a Secure Sockets Layer (SSL) connection, and no server certificates are installed on the client computer, you may receive the following error messages.

MCMS 2002:
Script error:
An error has occurred in the script on this page. The script operation has been canceled.
[line 39, column 1]: Could not get description for error 800c000e
MCMS 2002 Service Pack 1 (SP1):
Could not log into Microsoft Content Management Server. Please see the details tab.
Error: 0
Description: The underlying connection was closed. Could not establish trust relationship with remote server.
Severity: 5
Source: AEJavaProxy
Debug info: N/A
Extra info: N/A
Client Source: Login::ctlLogin_Click
Recommended Action: N/A

RESOLUTION

To resolve this problem, install a client certificate on the Site Manager client computer.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MajorLast Reviewed:10/7/2003
Keywords:kbprb KB824473 kbAudDeveloper
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