Domain controller becomes unresponsive when you run GPResult.exe from a Windows XP Service Pack 1-based client computer (824406)

SYMPTOMS

Consider the following scenario. You are using a Microsoft Windows XP Service Pack 1 (SP1)-based client computer that is joined to a domain that has many users. You run the Group Policy Results command-line tool (GPResult.exe) against the domain controller. When you do this, the Local Security Authority Subsystem Service (Lsass.exe) process on the domain controller uses 100 percent of the available memory. When this behavior occurs, there is not enough memory available for other domain controller processes. Therefore, the domain controller becomes unresponsive.

RESOLUTION

Service Pack information

To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

This hotfix requires Windows XP Service Pack 1 (SP1).

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows XP, 32-bit version

   Date         Time   Version       Size     File name
   -----------------------------------------------------
   02-Dec-2004  19:31  5.2.3790.238  464,896  Samsrv.dll

Windows XP, 64-bit version

   Date         Time   Version        Size     File name    Platform
   -----------------------------------------------------------------
   16-Jul-2003  09:47  5.1.2600.1248  339,456  Gprslt.exe   IA-64
   16-Jul-2003  09:46  5.1.2600.1248  112,128  Wgprslt.exe  x86