The COM add-in that you added to the Templates and Add-Ins list is not loaded when you restart Word 2002 or Word 2003 (824251)


The information in this article applies to:

  • Microsoft Office Word 2003
  • Microsoft Word 2002
Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

When you try to add a COM (Component Object Model) add-in to your Templates and Add-Ins list, you may find that the COM add-in is not loaded when you restart Microsoft Word 2002 or Microsoft Office Word 2003.

CAUSE

This behavior may occur if the LoadBehavior registry entry DWord value of a COM Add-in is set to 0.

WORKAROUND

To work around this behavior, set the LoadBehavior DWord registry entry DWord value in the following registry subkey to 2:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\Word\<COM Add-in>

To do this, follow these steps.

Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
  1. Click Start, and then click Run.
  2. In the Open box, type regedit, and then click OK.
  3. Locate, and then click the following subkey:
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\Word\<COM Add-in>
  4. In the right-pane, right-click LoadBehavior, and then click Modify.
  5. In the Edit DWORD Value dialog box, type 2 in the Value data box, and then click OK.
  6. Quit Registry Editor

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

By default the system sets the LoadBehavior DWord value to 0. The following are the different value settings for theLoadBehavior DWord value:
  • 0 = Disconnect - the COM add-in is not loaded.
  • 1 = Connected - the COM add-in is loaded.
  • 2 = Bootload - the COM add-in loads at Startup.
  • 8 = DemandLoad - the COM add-in loads only when it is requested by the user.
  • 16 = ConnectFirstTime - the COM add-in loads only one time. This COM add-in can do this one time load at the next Startup.

REFERENCES

For additional information about how to identify COM add-ins in Word 2002, click the following article number to view the article in the Microsoft Knowledge Base:

319719 How to identify COM add-ins in Word 2002

Modification Type:MinorLast Reviewed:5/9/2006
Keywords:kbtshoot KB824251 kbAudITPRO
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