Windows 2000 Shadow Copies of Shared Folders client does not show the previous versions of the root directory of a mapped Windows Server 2003 network share (824200)


The information in this article applies to:

  • Microsoft Windows 2000 Professional
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server

SYMPTOMS

If you use the Shadow Copies of Shared Folders client on a Windows 2000-based computer and view the Previous Versions tab, you cannot see the previous versions of the root directory of a mapped Windows Server 2003 network share. However, if you view the Previous Versions tab of a folder that is in this root directory, you can see the previous versions of that folder.

If you use the Shadow Copies of Shared Folders client on a Windows XP-based computer and view the Previous Versions tab, you can see the previous versions of the root directory of the Windows Server 2003 network share that you cannot see on the Windows 2000-based computer.

CAUSE

This problem occurs when you view the previous versions of the root directory of a mapped drive share. This problem does not occur if you use the Universal Naming Convention (UNC) to connect to the drive share.

RESOLUTION

The following files are available for download from the Microsoft Download Center:
DownloadDownload the ShadowCopyClient.msi package now. Release Date: September 9, 2003

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

This problem occurs with Shadow Copy Client version 5.2 and is resolved in Shadow Copy Client version 5.2.01. Shadow Copy Client version 5.2 appears in Add Remove Programs as Shadow Copy Client version 1.0.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

832217 How to access shadow copies that reside on a Windows Server 2003-based computer by using the Shadow Copy Client in Windows 2000 or in Windows XP

Modification Type:MajorLast Reviewed:1/31/2006
Keywords:kbBug kbfix kbQFE kbWinServ2003preSP1fix KB824200 kbAudITPRO
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