Internet Explorer May Quit Unexpectedly with an Error in Mshtml.dll When You Click a Button on a Web Page (824150)



The information in this article applies to:

  • Microsoft Internet Explorer 6.0, when used with:
    • the operating system: Microsoft Windows XP
    • the operating system: Microsoft Windows 2000
    • the operating system: Microsoft Windows NT 4.0
    • the operating system: Microsoft Windows Millennium Edition
    • the operating system: Microsoft Windows 98 Second Edition
    • the operating system: Microsoft Windows 98

SYMPTOMS

When you click a button on a Web page, you may receive the following error message:
Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.
If you view the details of the error, you may receive an error signature similar to one of the following signature errors:
   AppName       AppVer         ModName     ModVer         Offset
   ----------------------------------------------------------------
   Iexplore.exe  6.0.2800.1106  Mshtml.dll  6.0.2800.1170  00093384

-or-

   AppName       AppVer         ModName     ModVer         Offset
   ----------------------------------------------------------------
   Iexplore.exe  6.0.2800.1106  Mshtml.dll  6.0.2800.1170  000c41bd

CAUSE

This problem may occur if the button causes one span value to affect a second span value in the HTML code of the Web page.

For example, this problem may occur with the following HTML code:
<html xmlns:s0="">
<head>
<meta http-equiv="Content-Type" content="text/html"></meta>
<script>
 function replace()
 {
 span1.outerHTML="<span ID=span1 xd:num=10001 contentEditable>10001</span>";
 span2.innerText="1";
 }
</script>
</head>
<body>
 <div ID=Div1>
 <table style="TABLE-LAYOUT: fixed;">
  <tbody vAlign="top">
   <tr>
    <td>
     <span ID="span1" xd:num=10000 contentEditable>
      10000
     </span>
     <span ID="span2" contentEditable>
      0.1
     </span>
     <div ID=Div2>&nbsp; </div>
     <div ID=Div3>The </div>
    </td>
   </tr>
  </tbody>
 </table>
 <BUTTON onclick="replace()" ID=Button1>replace</BUTTON>
 </div>
</body>
</html>

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Internet Explorer 6 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version        Size       File name
   -----------------------------------------------------------
   30-Jul-2003  19:32                     5,126  Q824150.inf
   30-Jul-2003  19:32                     5,207  Q824150_d.inf
   08-May-2003  19:23  6.0.2800.1198     27,136  Ieupdate.exe     
   03-Mar-2003  15:24  6.0.2800.1172     33,792  Ieuninst.exe     
   30-Jul-2003  19:23  6.0.2800.1237  2,798,592  Mshtml.dll 
				

STATUS

Microsoft has confirmed that this is a problem in Microsoft Internet Explorer 6.

MORE INFORMATION

Microsoft provides programming examples for illustration only, without warranty either expressed or implied. This includes, but is not limited to, the implied warranties of merchantability or fitness for a particular purpose. This article assumes that you are familiar with the programming language that is being demonstrated and with the tools that are used to create and to debug procedures. Microsoft support engineers can help explain the functionality of a particular procedure, but they will not modify these examples to provide added functionality or construct procedures to meet your specific requirements.

Modification Type:MinorLast Reviewed:11/1/2005
Keywords:kbHotfixServer kbQFE kbQFE kbIE600sp2fix kbIE600preSP2fix kbfix kbbug KB824150 kbAudEndUser