MSBBN: You Cannot Connect to Your MN500 Base Station with a Non-Microsoft Wireless Network Adapter (823370)


The information in this article applies to:

  • Microsoft Broadband Networking Wireless Base Station MN500

SYMPTOMS

When you try to connect to your Microsoft Base Station by using a non-Microsoft wireless network adapter, you may experience one or more of the following behaviors:
  • You cannot access Internet, e-mail, or network resources.
  • You cannot configure your wireless network adapter by using the Microsoft Broadband Network Utility (BNU).
  • The lights on your wireless network adapter do not turn on.

CAUSE

This behavior may occur when your wireless network adapter has an on/off switch that must be turned on, but the switch is not turned on. This switch may be a function key combination that you must press to turn on integrated wireless adapters on a laptop computer.

RESOLUTION

To resolve this issue, turn your wireless adapter on. Examine your wireless adapter for a physical on/off switch. If you have an integrated wireless adapter, see your product documentation to see if there is a function key to turn your wireless adapter on.
Modification Type:MajorLast Reviewed:7/28/2003
Keywords:kbprb KB823370 kbAudEndUser
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