SYMPTOMS
Consider the following scenario. You are running some Microsoft Outlook clients that have the Protek P772
extension installed. These Outlook clients connect to a Microsoft Exchange 2000
server. You send an e-mail message with an
attachment to a user who is in a third-party X.400 mail system. For example, the user uses a Nexor X.400 mail system. Then, the e-mail message is sent in the following order:
- The e-mail message is sent from the Exchange 2000 server to a Microsoft
Exchange Server version 5.5.
- The Exchange 5.5 server sends the e-mail message to the
third-party mail system through an X.400 connector.
In this scenario, the third-party message transfer agent (MTA) cannot decode the
e-mail message.
RESOLUTION
Cumulative patch information
To resolve this problem, obtain the November 2004 update rollup
for Exchange Server 5.5.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
841765
November 2004 update rollup for Exchange Server
5.5
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange Server version 5.5 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------------
01-Aug-2001 02:02 41,325 Dbserver.sch
16-Sep-2002 00:49 88,248 Dsadap.xv2
16-Sep-2002 00:49 33,049 Edi.xv2
17-Jul-2003 03:10 5.5.2657.54 1,941,776 Emsmta.exe
17-Jul-2003 03:08 5.5.2657.54 69,904 Ems_rid.dll
13-Jun-2001 02:05 133,435 Infoplog.cfg
17-Jul-2003 03:08 5.5.2657.54 19,728 Maxapia.dll
17-Jul-2003 03:08 5.5.2657.54 12,048 Maxapiv1.dll
17-Jul-2003 03:10 5.5.2657.54 167,184 Mtacheck.exe
17-Jul-2003 03:08 5.5.2657.54 743,696 Mtamsg.dll
17-Jul-2003 03:08 5.5.2657.54 16,144 Mtaperf.dll
17-Jul-2003 03:08 5.5.2657.54 16,656 Mtxapia.dll
17-Jul-2003 03:08 5.5.2657.54 11,536 Mtxapiv1.dll
13-Jun-2001 02:06 50,789 P2.xv2
17-Sep-2001 03:45 14,002 P42.tpl
16-Sep-2002 00:49 41,222 P772.tpl
16-Sep-2002 00:49 9,028 P772.xv2
29-Aug-2001 03:16 23,350 Rdi.xv2
17-Jul-2003 03:08 5.5.2657.54 322,320 X400om.dll
17-Jul-2003 03:07 5.5.2657.54 40,208 X400omv1.dll
16-Sep-2002 00:49 31,276 X500dap.tpl