Non-administrative users cannot log on to a computer after they use the Elevated Rights Deployment Tool to run a program in SMS 2.0 (822792)


The information in this article applies to:

  • Microsoft Systems Management Server 2.0

SYMPTOMS

Non-Administrative users cannot log on to a computer after you install a program using the Elevated Rights Deployment Tool (RunOnce.exe). You may experience this problem when you try to install any one of the following programs:
  • Microsoft Data Access Components (MDAC) 2.6 or later. MDAC requires administrative credentials and updates after your computer restarts.
  • Microsoft Internet Explorer 6.0.
  • Microsoft Internet Explorer 6.0 Service Pack 1.
  • Any other program that requires administrative rights to complete installation after the computer is restarted.

CAUSE

This problem occurs because these programs write entries to the RunOnceEX subkey in the registry of the client computer. The Elevated Rights Deployment Tool monitors the RunOnce registry subkey but does not monitor the RunOnceEX subkey.

MORE INFORMATION

When you use the Elevated Rights Deployment Tool to run these programs, you may receive output that is similar to the following:
SUCCESS: Executed
setup_program /q:a /c:"setup_program /q /n
SUCCESS: No new registry entries were found in RunOnce

The documentation for the Elevated Rights Deployment Tool incorrectly states that this tool is ideal to run software such as Internet Explorer. Internet Explorer 6.0 and Internet Explorer 6.0 Service Pack 1 create a RunOnceEX subkey that the Elevated Rights Deployment Tool cannot read. Non-Administrative users cannot log on to the computer until after an administrator logs on to the computer. The program installation continues, with administrator credentials, and removes the data from the RunOnceEX registry subkey.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Modification Type:MinorLast Reviewed:7/8/2005
Keywords:kbUser kbsetup kbSoftwareDist kbinterop kbSecurity kbMiscTools kbprb kbnofix kbBug KB822792 kbAudITPRO
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