A GPS device is not detected by MapPoint or Streets and Trips (822683)
The information in this article applies to:
- Microsoft Streets & Trips 2002
- Microsoft MapPoint 2002
SYMPTOMSWhen you try to use a Navman e Series Global Positioning
System (GPS) device with Streets and Trips 2002 or MapPoint 2002, you may see
that the device is not detected by your computer.CAUSEThis issue occurs because the GPS device does not
automatically create a communications (COM) port. Instead, the GPS device
creates a virtual COM port. Streets and Trips and MapPoint do not recognize the
virtual COM port.RESOLUTIONTo resolve this issue, download and install the most recent
drivers for your GPS device. For more information about the most recent GPS
driver software, visit the appropriate Web site for your GPS
device. For information about Device Drivers for e Series, visit the
following Navman Web site: For more information about Product Driver documentation
instructions, visit the following
Navman Web site: To download the Universal Serial Bus (USB) GPS driver files and the e Series GPS USB driver for the Windows 2000
and Windows XP operating systems only, visit the following Navman Web site: Microsoft
provides third-party contact information to help you find technical support.
This contact information may change without notice. Microsoft does not
guarantee the accuracy of this third-party contact information.
MORE INFORMATION
The third-party products that are discussed in this article are manufactured by
companies that are independent of Microsoft. Microsoft makes no warranty,
implied or otherwise, regarding the performance or reliability of these
products.
| Modification Type: | Major | Last Reviewed: | 7/11/2006 |
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| Keywords: | kb3rdparty kbprb KB822683 kbAudEndUser |
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