Internet Mail Wizard Displays the IP Address 0.0.0.0 When a Network Adapter Is Disabled (822585)


The information in this article applies to:

  • Microsoft Exchange Server 2003 Enterprise Edition
  • Microsoft Exchange Server 2003 Standard Edition

SYMPTOMS

When you run Internet Mail Wizard on a server that has two network adapters that use static IP addresses on separate subnets, on the Create two SMTP virtual servers page, you may find that the IP Address of one of the network adapters that is installed on the server is shown as 0.0.0.0.

CAUSE

This behavior occurs when you run Internet Mail Wizard and either of the following conditions are true:
  • A network adapter is disabled.
  • A network cable is disconnected.

RESOLUTION

Make sure that all network adapters are enabled and are functioning correctly before you run Internet Mail Wizard.

REFERENCES

For more information about Exchange Server 2003, see the following Microsoft Web sites:

http://www.microsoft.com/exchange/library

http://www.microsoft.com/technet/prodtechnol/exchange/Exchange2003/default.asp

Modification Type:MinorLast Reviewed:11/7/2005
Keywords:KB822585 kbAudITPRO
©2004 Microsoft Corporation. All rights reserved.