You receive a password prompt when you close a Word 2003 document in Internet Explorer 5.0 or later versions (822128)


The information in this article applies to:

  • Microsoft Office Word 2003
  • Microsoft Internet Explorer 5.01
  • Microsoft Internet Explorer 5.01 for Windows
  • Microsoft Internet Explorer 5.01 SP1
  • Microsoft Internet Explorer 5.01 SP1 for Windows
  • Microsoft Internet Explorer 5.01 SP2
  • Microsoft Internet Explorer 5.01 SP2 for Windows
  • Microsoft Internet Explorer 5.01 SP3
  • Microsoft Internet Explorer 5.5
  • Microsoft Internet Explorer 5.5 SP1
  • Microsoft Internet Explorer 5.5 SP2
  • Microsoft Internet Explorer 6.0
  • Microsoft Internet Explorer 6.0 64-Bit Edition
  • Microsoft Internet Explorer 6.0 64-Bit Edition SP1
  • Microsoft Internet Explorer 6.0 SP1
For a Microsoft Word 2002 version of this article, see 324328.

SYMPTOMS

If you use Internet Explorer to open a Word document in a Web site, and you either click Back or close your Web browser window, you may be prompted to type a user name and password.

Also, if you open a read-only Word document directly from a Web server, and then close Word, the Authentication dialog box may appear.

CAUSE

This problem may occur if Internet Explorer tries to write the document file name to the list of most recently used files. To write the file name to the most recently used list, Internet Explorer tries to obtain read/write access to the document.

This problem may also occur if Internet Explorer tries to add the Word document to the most recently used list when the client has a Web folder that points to the Web server where the Word document resides. For example, this problem occurs if you locate the Word document at http://www.example.com/word.doc, and you also have a Web folder that points to http://www.example.com. By default, the Web folder is trying to gain read/write access to the document.

Note In this example, www.example.com represents the name of your Web server.

RESOLUTION

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
To resolve this problem, you must add the DontAddToMRUIfURL registry value. To do this, follow these steps:
  1. Click Start, and then click Run.
  2. In the Run dialog box, type regedit, and then click OK.
  3. In Registry Editor, locate the following registry subkey:

    HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Word\Options

  4. Click Options, on the Edit menu, point to New, and then click DWORD Value.
  5. Type DontAddToMRUIfURL, and then press ENTER.
  6. Click DontAddToMRUIfURL, on the Edit menu, click Modify.
  7. In the Value data box, type 1, and then click OK.
  8. On the File menu, click Exit to quit Registry Editor.

STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed at the beginning of this article.
Modification Type:MajorLast Reviewed:3/23/2006
Keywords:kbRegistry kbbug KB822128 kbAudEndUser
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