FIX: Pocket Mail Cannot Connect to a POP3 Server When Using Point-to-Point Protocol over Ethernet (PPPoE) (821700)



The information in this article applies to:

  • Microsoft Windows CE .NET 4.1

SYMPTOMS

Pocket Mail (PMail) displays the following message and cannot connect to a POP3 server when using Point-to-Point Protocol (PPP) over Ethernet (PPPoE).
The server is responding slowly.
Will continue to try for <number> seconds

RESOLUTION

Hotfix Information

A supported software update is now available from Microsoft as Windows CE 4.1 Core OS QFE 821700. To resolve this problem immediately, click the following article number for information about obtaining Windows CE Platform Builder and core operating system software updates:

837392 How to locate core operating system fixes for Microsoft Windows CE Platform Builder products

File Information

The English version of this package has the file attributes (or later) that are listed in the following table.
   Date         Time   Version       Size    File name
   -----------------------------------------------------------------------------------

   03-Jul-2003  02:23  4.1.3.702    891,496  Wincepb41-030702-kb821700-armv4.exe  
   03-Jul-2003  02:23  4.1.3.702    891,496  Wincepb41-030702-kb821700-armv4i.exe  
   03-Jul-2003  02:23  4.1.3.702    891,496  Wincepb41-030702-kb821700-armv4t.exe  
   03-Jul-2003  02:23  4.1.3.702    879,208  Wincepb41-030702-kb821700-mips16.exe  
   03-Jul-2003  02:23  4.1.3.702    936,552  Wincepb41-030702-kb821700-mipsii.exe  
   03-Jul-2003  02:23  4.1.3.702    936,552  Wincepb41-030702-kb821700-mipsii_fp.exe  
   03-Jul-2003  02:23  4.1.3.702    940,648  Wincepb41-030702-kb821700-mipsiv.exe  
   03-Jul-2003  02:24  4.1.3.702    940,648  Wincepb41-030702-kb821700-mipsiv_fp.exe  
   03-Jul-2003  02:23  4.1.3.702    891,496  Wincepb41-030702-kb821700-sh3.exe  
   03-Jul-2003  02:23  4.1.3.702    883,304  Wincepb41-030702-kb821700-sh4.exe  
   03-Jul-2003  02:23  4.1.3.702    854,632  Wincepb41-030702-kb821700-x86.exe  
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version            Size    File name
   --------------------------------------------------------------

   Path: Public\Common\Oak\Lib\Armv4\Debug
   25-Jun-2003  20:53                    711,488  Pppoe.lib
   25-Jun-2003  20:53                    110,592  Pppoe.pdb

   Path: Public\Common\Oak\Lib\Armv4\Retail
   25-Jun-2003  20:46                    420,808  Pppoe.lib
   25-Jun-2003  20:46                    110,592  Pppoe.pdb

   Path: Public\Common\Oak\Lib\Armv4i\Debug
   25-Jun-2003  20:39                    712,340  Pppoe.lib
   25-Jun-2003  20:39                    110,592  Pppoe.pdb

   Path: Public\Common\Oak\Lib\Armv4i\Retail
   25-Jun-2003  20:31                    421,136  Pppoe.lib
   25-Jun-2003  20:31                    110,592  Pppoe.pdb

   Path: Public\Common\Oak\Lib\Armv4t\Debug
   25-Jun-2003  20:24                    677,374  Pppoe.lib
   25-Jun-2003  20:24                    110,592  Pppoe.pdb

   Path: Public\Common\Oak\Lib\Armv4t\Retail
   25-Jun-2003  20:17                    419,656  Pppoe.lib
   25-Jun-2003  20:17                    110,592  Pppoe.pdb

   Path: Public\Common\Oak\Lib\Mips16\Debug
   25-Jun-2003  21:22                    639,872  Pppoe.lib
   25-Jun-2003  21:22                    110,592  Pppoe.pdb

   Path: Public\Common\Oak\Lib\Mips16\Retail
   25-Jun-2003  21:15                    374,616  Pppoe.lib
   25-Jun-2003  21:15                    110,592  Pppoe.pdb

   Path: Public\Common\Oak\Lib\Mipsii\Debug
   25-Jun-2003  21:08                    778,188  Pppoe.lib
   25-Jun-2003  21:08                    110,592  Pppoe.pdb

   Path: Public\Common\Oak\Lib\Mipsii\Retail
   25-Jun-2003  21:01                    436,658  Pppoe.lib
   25-Jun-2003  21:01                    110,592  Pppoe.pdb

   Path: Public\Common\Oak\Lib\Mipsii_fp\Debug
   25-Jun-2003  21:37                    778,312  Pppoe.lib
   25-Jun-2003  21:37                    110,592  Pppoe.pdb

   Path: Public\Common\Oak\Lib\Mipsii_fp\Retail
   25-Jun-2003  21:30                    436,728  Pppoe.lib
   25-Jun-2003  21:30                    110,592  Pppoe.pdb

   Path: Public\Common\Oak\Lib\Mipsiv\Debug
   25-Jun-2003  22:36                    781,296  Pppoe.lib
   25-Jun-2003  22:36                    110,592  Pppoe.pdb

   Path: Public\Common\Oak\Lib\Mipsiv\Retail
   25-Jun-2003  22:29                    437,472  Pppoe.lib
   25-Jun-2003  22:29                    110,592  Pppoe.pdb

   Path: Public\Common\Oak\Lib\Mipsiv_fp\Debug
   25-Jun-2003  22:06                    781,420  Pppoe.lib
   25-Jun-2003  22:06                    110,592  Pppoe.pdb

   Path: Public\Common\Oak\Lib\Mipsiv_fp\Retail
   25-Jun-2003  21:59                    437,544  Pppoe.lib
   25-Jun-2003  21:59                    110,592  Pppoe.pdb

   Path: Public\Common\Oak\Lib\Sh3\Debug
   25-Jun-2003  21:52                    639,726  Pppoe.lib
   25-Jun-2003  21:52                    110,592  Pppoe.pdb

   Path: Public\Common\Oak\Lib\Sh3\Retail
   25-Jun-2003  21:44                    401,388  Pppoe.lib
   25-Jun-2003  21:44                    110,592  Pppoe.pdb

   Path: Public\Common\Oak\Lib\Sh4\Debug
   25-Jun-2003  22:21                    639,404  Pppoe.lib
   25-Jun-2003  22:21                    110,592  Pppoe.pdb

   Path: Public\Common\Oak\Lib\Sh4\Retail
   25-Jun-2003  22:14                    400,248  Pppoe.lib
   25-Jun-2003  22:14                    110,592  Pppoe.pdb

   Path: Public\Common\Oak\Lib\X86\Debug
   25-Jun-2003  20:09                    628,336  Pppoe.lib
   25-Jun-2003  20:09                    110,592  Pppoe.pdb

   Path: Public\Common\Oak\Lib\X86\Retail
   25-Jun-2003  20:02                    373,444  Pppoe.lib
   25-Jun-2003  20:02                    110,592  Pppoe.pdb

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MinorLast Reviewed:5/27/2005
Keywords:kbBug kbfix kbQFE KB821700 kbAudOEM