Clicking the Network Icon Does Not Open the Local Area Connection Status Window After You Bring Your Computer out of Standby (821290)


The information in this article applies to:

  • Microsoft Windows 2000 Professional
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server

SYMPTOMS

After you bring your Windows 2000-based computer out of the standby state and then click the network icon in the notification area, at the far right of the taskbar, the Local Area Connection Status window does not open.

RESOLUTION

Hotfix Information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

This hotfix requires Windows 2000 Service Pack 3 (SP3) or later.

Restart Requirement

The hotfix installer will tell you if you have to restart the computer.

Hotfix Replacement Information

This hotfix does not replace any other hotfixes.

File Information

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time    Version         Size     File name 
   -------------------------------------------------------------- 
   20-May-2003  22:28   5.0.2195.6683   55,568   Clusapi.dll 
   12-Mar-2003  18:02   5.0.2195.6683   67,760   Clusnet.sys 
   11-Apr-2003  00:40   5.0.2195.6735  683,280   Clussvc.exe 
   20-May-2003  22:28   5.0.2195.6660   95,504   Netman.dll 
   20-May-2003  22:28   5.0.2195.6747  474,896   Netshell.dll 
   12-Mar-2003  18:02   5.0.2195.6683   54,544   Resrcmon.exe

WORKAROUND

To work around this problem, open Local Area Connection Status by using the Start menu. To do this, follow these steps:
  1. Click Start, point to Settings, and then click Network and Dial Up connections.
  2. In the Network and Dial-up Connections window, right-click Local Area Connection, and then click Status.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New Naming Schema for Microsoft Windows Hotfix Packages

Modification Type:MinorLast Reviewed:10/28/2005
Keywords:kbHotfixServer kbQFE kbBug kbfix kbQFE kbWin2000preSP5fix KB821290 kbAudEndUser
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