OFFXP: Blank Pages are Printed from HP DeskJet 890C Pro Printer (820941)


The information in this article applies to:

  • Microsoft FrontPage 2002
  • Microsoft Outlook 2002
  • Microsoft Visual C++ Standard Edition, version 6.0
  • Microsoft Word 2002

SYMPTOMS

When you print to a Hewlett-Packard (HP) DeskJet 890C Pro printer, only blank pages are printed from the following programs:
  • Microsoft Visual C++ 6.0
  • Microsoft FrontPage 2002
  • Microsoft Outlook 2002
  • Microsoft Word 2002

CAUSE

This behavior occurs if the printer driver for the HP DeskJet 890C Pro printer is set to Spool print documents so program finishes printing faster in the Advance settings of the printer's Properties dialog box.

WORKAROUND

To work around this behavior you must set the HP DeskJet 890C Pro printer's Advance settings to Print directly to the printer. To do this, follow these steps:
  1. Click Start, and then click Printer and Faxes.
  2. Right-click the HP DeskJet 890C Pro icon.
  3. Click Properties.
  4. Click the Advance tab.
  5. Click Print directly to the printer.
  6. Click OK.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MinorLast Reviewed:1/6/2006
Keywords:kbprint kbprb KB820941 kbAudEndUser
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