"Not enough memory" error message when you insert Clip Art in an Office document (820070)


The information in this article applies to:

  • Microsoft Office XP, when used with:
    • the operating system: Microsoft Windows 2000

SYMPTOMS

When you try to insert Clip Art in a Microsoft Office document, you may receive the following error message:

Microsoft Clip Organizer
Not enough memory. Try closing other applications or restarting the computer.
Not enough storage is available to complete this operation.
Error Code 0x8007000E
No clip art is available for you to select.

CAUSE

This problem may occur if both the following conditions are true:
  • You are using Terminal Services Client to open the Office program (such as Microsoft Word, Microsoft Excel, Microsoft PowerPoint, or Microsoft Access) on a terminal server.
  • You are not a member of the Administrator's group on the terminal server.

WORKAROUND

To work around this problem, install the latest version of Microsoft Data Access Components (MDAC).

Note You must install Microsoft Windows 2000 Service Pack 4 (SP4) before you install the latest MDAC version.

The following files are available for download from the Microsoft Download Center:
DownloadDownload the Windows 2000 SP 4 Express Install for End Users package now.DownloadDownload the Microsoft Data Access Components (MDAC) 2.7 Service Pack package now.

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:12/17/2004
Keywords:kbtshoot kberrmsg kbWin2000preSP5fix kbprb KB820070 kbAudEndUser kbAudITPRO
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