PRB: WinZip Process Remains in Memory When the Antivirus Program Is Not Set to Exclude Compressed Files (819844)


The information in this article applies to:

  • Microsoft TV IPG 1.5

SYMPTOMS

Microsoft TV IPG uses the WinZip Computing, Inc. WinZip program to uncompress the listing files that Tribune Media Services (TMS) provides. Sometimes, the WinZip process (Winzip.exe) may remain in memory after the process has completed.

CAUSE

This problem might occur because the antivirus program is not configured correctly.

RESOLUTION

Add the following file name extensions to the exclusion list of your antivirus program:
  • FSF
  • TXT
  • Z
  • ZIP

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MajorLast Reviewed:8/19/2003
Keywords:kbprb KB819844 kbAudDeveloper kbAudITPRO
©2003 Microsoft Corporation. All rights reserved.