Xbox: You experience compatibility issues between AOL services and Xbox Live (819049)


The information in this article applies to:

  • Xbox Live
  • Xbox Video Game System

SUMMARY

This article discusses compatibility issues that may exist between AOL services and Xbox Live.

MORE INFORMATION

AOL High-Speed Broadband service supports both cable service and DSL service. Currently, you cannot connect to Xbox Live by using AOL High-Speed Broadband cable service. Contact AOL High-Speed Broadband for more information and updates about this issue.

You can connect to Xbox Live by using AOL High-Speed Broadband over a DSL network. For more information about how to connect to Xbox Live by using AOL High-Speed Broadband DSL service, visit the following Web site:

http://www.xbox.com/en-US/support/connecttolive/xbox360/isps/aol.htm



Note If you have a DSL provider that is not AOL (such as Quest DSL), but you use AOL as your Internet Service Provider (ISP), you are probably using AOL portal services. To learn more about AOL portal services working with Xbox Live, contact AOL.

Modification Type:MajorLast Reviewed:7/11/2006
Keywords:kbtshoot kbXboxLiveConnectivity kbxboxext kbXBoxMVP kbnetwork kbXboxAmericas kbPubTypeKC kbinfo KB819049
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