The Internet Mail Connector may crash when it tries to route messages from an Exchange Server 5.5 computer to an Exchange Server 5.5 computer that is in a different organization (818012)


The information in this article applies to:

  • Microsoft Exchange Server 5.5

SYMPTOMS

In Microsoft Exchange Server 5.5, the Internet Mail Connector (IMC) may crash when the following conditions are true:
  • The IMC tries to route messages from an Exchange Server 5.5 computer to an Exchange Server 5.5 computer that is in a different organization.
  • The IMC tries to route the messages through an SMTP connector.

CAUSE

This problem occurs if the Exchange Server 5.5 computer that sends the messages does not have the correct code pages installed.

RESOLUTION

Cumulative update information

To resolve this problem, install the November 2004 update rollup for Exchange Server 5.5. For more information about how to obtain the November 2004 update rollup for Exchange Server 5.5, click the following article number to view the article in the Microsoft Knowledge Base:

841765 November 2004 update rollup for Exchange Server 5.5

STATUS

Microsoft has confirmed that this is a problem in Exchange Server 5.5.
Modification Type:MinorLast Reviewed:10/10/2005
Keywords:kbHotfixServer kbQFE kbexchTRANSPORT kbQFE kbfix kbbug KB818012 kbAudITPRO
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