Request Timed Out After Selecting Template for Virtual Server Site (817930)


The information in this article applies to:

  • Microsoft Windows SharePoint Services

SYMPTOMS

When you create a Team Web site, Document Workspace, or Meeting Workspace on an extended Virtual Server through Microsoft Windows SharePoint Services, when you select the template that corresponds to the type of site you are creating, and then click Submit, you may immediately receive the "Request timed out" message.

When you locate the new site directly, the template has been applied correctly.

CAUSE

This problem may occur if Enable full-text search and indexing has been turned on under SharePoint Central Administration and after you have created a content database for the site after you extend the Virtual Server. While you create the database, your Microsoft SQL Server will be busy creating the files you must have for full-text searching. When you submit your template selection, the SQL Server returns a busy message causing the Windows SharePoint Team Services server to generate the "Request timed out" message.

Note Full-text searches are only available if your SQL Server is running SQL Server 2000 and full-text searching has been turned on for the SQL Server.

WORKAROUND

There are two methods to work around this issue:
  • Turn off full-text searches in Windows SharePoint Services.
  • Modify the Web.config file for Virtual Servers.

Method 1: Turn Off Full-Text Searches

  1. On your Windows SharePoint Services server computer, click Start, point to All Programs, point to Administrative Tools, and then click SharePoint Central Administration.
  2. Under Component Configuration, click Configure full-text search.
  3. In the Search Settings section, click to clear the Enable full-text search and indexing check box.
  4. Click OK.

Method 2: Modify the Web.config File

The modification to the Web.config file will be to add a timing delay, permitting the SQL server to finish configuring the content database for full-text searches.
  1. On your Windows SharePoint Services server computer, click Start, point to All Programs, point to Accessories, and then click Notebook.
  2. Click File, and then click Open.
  3. In the C:\Program files\Common files\Microsoft Shared\Web server extensions\60\Template\Admin folder, open Web.config.
  4. Add the parameter executionTimeout="999999" to the <httpRuntime.../> tag as in the example below:
    <configuration>
        <system.web>
        <customErrors mode="Off"/>
        <httpRuntime 
            executionTimeout="999999"
            maxRequestLength="4096"
            useFullyQualifiedRedirectUrl="false"/>
        <authentication mode="Windows"/>
        <authorization>
            <allow users="*"/>
        </authorization>
        <identity impersonate="true"/>
    </system.web>
</configuration>

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:7/27/2006
Keywords:kbprb kbtemplate kbnofix kbBug KB817930
©2004 Microsoft Corporation. All rights reserved.