Access Violations May Occur in Advapi32.dll (817519)

SYMPTOMS

Under some conditions, access violations may occur in the PerfRegQueryValue function. This problem may cause Microsoft Operations Manager (MOM) 2000 to generate event 21168 entries every other second:

Event Type: Warning
Event Source: OnePoint Operations Event
Category: None
Event ID:21168
Date:date
Time:time
User:S-1-5-21-1060284298-854245398-1202660629-1105
Computer:Computer_name
Description: The Agent Manager's primary thread experienced an unexpected C++ exception. Current processing has been terminated, but the thread is still running and will continue to perform scheduled processing and on-demand requests. More information about the exception follows.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version        Size       File name
   ----------------------------------------------------------
   16-Feb-2003  08:30  5.0.2195.6613    124,176  Adsldp.dll  
   16-Feb-2003  08:30  5.0.2195.6601    130,832  Adsldpc.dll 
   27-Mar-2003  06:54  5.0.2195.6667     62,736  Adsmsext.dll
   27-Mar-2003  06:54  5.0.2195.6696    381,200  Advapi32.dll
   27-Mar-2003  06:54  5.0.2195.6693     69,392  Browser.dll 
   27-Mar-2003  06:54  5.0.2195.6680    136,464  Dnsapi.dll  
   16-Feb-2003  08:30  5.0.2195.6663     96,528  Dnsrslvr.dll
   27-Mar-2003  06:54  5.0.2195.6679     45,840  Eventlog.dll
   16-Feb-2003  08:30  5.0.2195.6627    148,240  Kdcsvc.dll  
   20-Feb-2003  08:11  5.0.2195.6666    204,560  Kerberos.dll
   26-Mar-2003  05:37  5.0.2195.6695     71,888  Ksecdd.sys
   26-Mar-2003  05:37  5.0.2195.6695    509,712  Lsasrv.dll  
   26-Mar-2003  05:37  5.0.2195.6695     33,552  Lsass.exe   
   05-Mar-2003  05:12  5.0.2195.6680    109,328  Msv1_0.dll  
   16-Feb-2003  08:30  5.0.2195.6601    312,592  Netapi32.dll
   27-Mar-2003  06:54  5.0.2195.6695    360,208  Netlogon.dll
   27-Mar-2003  06:54  5.0.2195.6696    929,040  Ntdsa.dll   
   27-Mar-2003  06:51  5.0.2195.6696     68,368  Regsvc.exe  
   27-Mar-2003  06:54  5.0.2195.6680    392,464  Samsrv.dll  
   27-Mar-2003  06:54  5.0.2195.6678    131,344  Scecli.dll  
   27-Mar-2003  06:54  5.0.2195.6678    306,448  Scesrv.dll  
   07-Mar-2003  06:41  5.0.2195.6680  3,988,992  Sp3res.dll  
   16-Feb-2003  08:30  5.0.2195.6601     51,472  W32time.dll 
   15-Aug-2002  21:32  5.0.2195.6601     57,104  W32tm.exe   
   27-Mar-2003  06:54  5.0.2195.6666    125,200  Wldap32.dll 
   26-Mar-2003  05:37  5.0.2195.6695    509,712  Lsasrv.dll

Access Violations May Occur in Advapi32.dll (817519)

SYMPTOMS

CAUSE

RESOLUTION

STATUS

MORE INFORMATION