SYMPTOMS
If you use Microsoft Outlook Web Access (OWA) to send mail
to a non-existent recipient, and you put only spaces in the subject line,
when you try to open the non-delivery report (NDR) that you receive in
response to the undeliverable mail, you receive the following error message:
The page cannot be found. 404 - File not found.
When you
try to delete the NDR, you receive the following error message:
Some
items could not be deleted. They were either moved or already deleted, or
access was denied.
If you use Microsoft Outlook to view and delete
the NDR, you can do so, and you do not receive either error message.
RESOLUTION
Cumulative Rollup Information
To resolve this problem, obtain the September 2003 Exchange 2000 Server Post-Service Pack 3 (SP3) Rollup.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824282
September 2003 Exchange 2000 Server Post-Service Pack 3 Rollup
Hotfix Information
A supported fix
is now available from Microsoft, but it is only intended to correct the problem
that is described in this article. Apply it only to computers that are
experiencing this specific problem. This fix may receive additional testing.
Therefore, if you are not severely affected by this problem, Microsoft
recommends that you wait for the next Microsoft Exchange 2000 Server service
pack that contains this hotfix.
To resolve this problem immediately,
contact Microsoft Product Support Services to obtain the fix. For a complete
list of Microsoft Product Support Services phone numbers and information about
support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The typical support costs
will apply to additional support questions and issues that do not qualify for
the specific update in question.
Component:
MDB
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------
02-May-2003 21:05 6.0.6461.0 3,915,776 Cdoex.dll
02-May-2003 20:51 6.0.6461.0 827,392 Davex.dll
02-May-2003 19:16 6.0.6461.0 577,536 Dsaccess.dll X86
02-May-2003 21:02 6.0.6461.0 184,320 Dscmsg.dll X86
02-May-2003 21:05 6.0.6461.0 3,575,808 Excdo.dll X86
02-May-2003 19:16 6.0.6461.0 258,048 Exmime.dll
02-May-2003 20:51 6.0.6461.0 2,138,112 Exoledb.dll X86
02-May-2003 19:14 6.0.6461.0 81,920 Exosal.dll
02-May-2003 20:51 6.0.6461.0 307,200 Exprox.dll
02-May-2003 18:12 6.0.6461.0 49,152 Mdbevent.dll
02-May-2003 21:16 6.0.6461.0 2,285,568 Mdbmsg.dll
02-May-2003 18:14 6.0.6461.0 32,768 Mdbrole.dll X86
02-May-2003 19:17 6.0.6461.0 24,576 Mdbtask.dll
02-May-2003 19:15 6.0.6461.0 4,648,960 Store.exe
Note Because of file dependencies, this update requires Microsoft
Exchange 2000 Server Service Pack 3 (SP3).
For additional information, click the
article number below to view the article in the Microsoft Knowledge Base:
301378 How to Obtain the Latest Exchange 2000 Server Service Pack