RESOLUTION
A supported fix is now available
from Microsoft, but it is only intended to correct the problem described in
this article. Only apply it to systems that are experiencing this specific
problem. This fix may receive additional testing to further ensure product
quality. Therefore, if you are not severely affected by this problem, Microsoft
recommends that you wait for the next Office 2000 service pack that contains
this fix.
To resolve this problem immediately, contact Microsoft
Product Support Services to obtain the fix. For a complete list of Microsoft
Product Support Services phone numbers and information about support costs,
visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.
The English version of this fix should have the
following file attributes or later:
Date Time Size File name
--------------------------------------------
31-Mar-2003 22:35 1,588,220 Winwordop.msp
31-Mar-2003 23:02 4,785,316 Winwordff.msp
After the hotfix is installed, the English version of this fix
will have the file attributes (or later) that are listed in the following
table. The dates and times for these files are listed in coordinated universal
time (UTC). When you view the file information, it is converted to local time.
To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
------------------------------------------------------
29-Mar-2003 03:12 9.0.0.7527 8,826,932 Winword.exe
This fix is
a post-Office 2000 Service Pack 3 (SP-3) fix. To install the fix, you must have
Office 2000 SP-3 installed. For additional information about Office 2000 SP-3,
click the following article number to see the article in the Microsoft
Knowledge Base:
326585 OFF2000: Overview of Office 2000 Service Pack 3
Additionally, you may have to install Windows Installer 2.0 to
install this fix. For additional information about the Windows Installer
requirement for post-Office 2000 SP-3 fixes, click the following article number
to see the article in the Microsoft Knowledge Base:
811002 OFF2000: Office 2000 Updates and Patches Released After November 2002 May Require Windows Installer 2.0
WORKAROUND
Microsoft provides programming examples for illustration only, without warranty
either expressed or implied, including, but not limited to, the implied
warranties of merchantability and/or fitness for a particular purpose. This
article assumes that you are familiar with the programming language being
demonstrated and the tools used to create and debug procedures. Microsoft
support professionals can help explain the functionality of a particular
procedure, but they will not modify these examples to provide added
functionality or construct procedures to meet your specific needs. If you have
limited programming experience, you may want to contact a Microsoft Certified
Partner or the Microsoft fee-based consulting line at (800) 936-5200. For more
information about Microsoft Certified Partners, see the following Microsoft Web
site:
For additional information about the support options available
from Microsoft, visit the following Microsoft Web site:
To work around this behavior, use the
following sample Microsoft Visual Basic for Applications macro:
Sub TestPrint()
Application.CommandBars("Menu Bar") _
.Controls("&File").Controls("&Print...").Execute
End Sub