Works 7.0: Error Message When You Try to Install Works (817413)
The information in this article applies to:
SYMPTOMSWhen you try to install Works 7.0, you may receive the
following error message: To install this product you need
to be running Windows 98, Windows ME, Windows 2000 SP2 or Windows XP. If
you are running Windows 2000 SP2 or Windows XP you must have administrative
privileges in order to install the product. Please refer to the operating
system Help files for information regarding privileges. CAUSEThis issue may occur if any of the following conditions
exist:
- Your computer is not running a supported operating system
for Works 7.0.
- You are running Microsoft Windows 2000, but you have not
yet applied Windows 2000 Service Pack 2 (SP2) or later.
- You did not log on with an administrator or owner account.
RESOLUTIONTo resolve this issue:
- Make sure that your operating system meets the minimum
system requirements for Works 7.0. The minimum system requirements are on the
edge of the Works 7.0 box.
For more information about the minimum system requirements for Works
7.0, click the following article number to view the article in the Microsoft Knowledge Base:
331082
Works 7: Minimum System
Requirements for Works 7.0 Installation
- If you are using Windows XP or Windows 2000 SP2 or later,
make sure that you are logging on to an administrator account for that
computer.
Note if you are a member of a Windows domain, you may have to contact
your administrator if you need help. - If you are using Windows 2000, make sure you have installed
Service Pack 2 or later for Windows 2000.
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows
2000 Service Pack
Modification Type: | Minor | Last Reviewed: | 5/26/2006 |
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Keywords: | kbsetup kberrmsg kbprb KB817413 |
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