OL2000: Spelling Checker Does Not Check the Message Before It Is Sent (817407)


The information in this article applies to:

  • Microsoft Outlook 2000
  • Microsoft Outlook 2002 Service Pack 1 (SP-1)
  • Microsoft Outlook 2002 Service Pack 2 (SP-2)
  • Microsoft Outlook 2000 Service Pack 3 (SP-3)

SYMPTOMS

When you reply to a message in Microsoft Outlook 2000, and you have the Always check spelling option selected, the spelling checker does not check the message before it is sent. You may receive a prompt from the spelling checker, but the spelling check is not completed.

In some instances, the spelling checker may find the first incorrect word, but the spelling checker quits after you click Ignore or Change.

CAUSE

This problem occurs under the following conditions:
  • You reply to an HTML message

    -and-
  • Your mail default is set to Plain Text

    -and-
  • One of the following conditions exists:
    • You have the Microsoft Defense Message System (DMS) installed.
    • You are using a custom form as the default message.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Outlook service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time        Size    File name
   --------------------------------------------------------------
   29-Apr-2003  17:32    3,179,456  Outlookff.msp   (Full-File/Administrative patch)
   29-Apr-2003  17:04    1,483,336  Outlookop.msp   (Client-side patch)
Warning When you apply this fix, you not only update the fix files that are listed in this article, you also update security features of Microsoft Outlook. The update to the Outlook security features prevents Outlook from sending and receiving potentially malicious file attachments. The update also configures Outlook to warn you about any programmatic access to your Outlook Address Book.

For additional information about these security updates, click the following article number to view the article in the Microsoft Knowledge Base:

262631 OL2000: Information About the Outlook E-mail Security Update

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MajorLast Reviewed:4/7/2006
Keywords:kbQFE KBHotfixServer kbfix kbBug KB817407 kbAudEndUser kbAudITPRO
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