"Thank you for your interest in Windows Update" message when you connect to the Windows Update Web site (817144)

RESOLUTION

To use Windows Update, you must be running an RTM version of Internet Explorer 5 or later on a Windows 98, Windows 98 Second Edition, Windows Millennium Edition, Windows NT 4.0, Windows 2000 (except Datacenter Server), Windows XP, or Windows Server 2003-based computer. To resolve this behavior, use the appropriate method:

Method 1: Upgrade Windows or Internet Explorer

If you are not running an RTM version of Windows 98, Windows 98 Second Edition, Windows Millennium Edition, Windows NT 4.0, Windows 2000 (except Datacenter Server), Windows XP, or Windows Server 2003, or you are running a beta version of Internet Explorer or a version of Internet Explorer earlier than version 5, then upgrade to the latest released version of Windows and Internet Explorer. For more information about how to determine which version of Internet Explorer you are running and how to upgrade it, click the following article number to view the article in the Microsoft Knowledge Base: Note Windows Update does not currently support updates for Windows 2000 Datacenter Server. Contact your service provider to receive updates to Windows 2000 Datacenter Server.

Method 2: Use Internet Explorer 5 or later or the Microsoft Download Center

If you are using a non-Microsoft browser, you can instead either use Internet Explorer 5 or later to access the Windows Update site or download updates from the Microsoft Download Center by using your non-Microsoft browser:

Method 3: Configure your firewall or proxy to allow Windows Update to receive the Internet Explorer user-ggent request header

Configure your firewall or proxy to allow Windows Update to receive the HTTP user-agent request header that Internet Explorer sends. Contact your network or system administrator or see the documentation included with your proxy or firewall for information about how to do this. For information about how to contact your firewall or proxy vendor, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

Method 4: Modify the registry

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

Back up and then delete the following registry key: To back up and then delete the registry key, follow these steps:

1. Click Start, and then click Run.
2. In the Open box, type regedit, and then click OK.
3. Locate, and then click the following registry key:

   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform

4. On the File menu, click Export.
5. In the File name box, type Post Platform, and then click Save.
6. On the Edit menu, click Delete.
7. Click Yes when you are prompted to confirm the deletion.
8. Quit Registry Editor.
9. If this does not resolve the problem, double-click the Post Platform.reg file that you saved in step 5 to import this key back into the registry.