You receive a Windows cannot print error message when you print a large presentation in PowerPoint 2003 (817134)


The information in this article applies to:

  • Microsoft Office PowerPoint 2003
For a Microsoft PowerPoint 2002 version of this article, see 285479.

SYMPTOMS

When you try to print a large Microsoft PowerPoint presentation, you may receive an error message that is similar to the following:
Windows cannot print due to a problem with the current printer setup. Try one or more of the following:
  • Check the printer by printing a test page from Windows.
  • Make sure the printer is turned on and online.
  • Reinstall the printer driver.
None of the suggestions in the error message resolve the behavior.

CAUSE

This behavior occurs when the Microsoft PowerPoint presentation contains pictures or other graphics that make the file size very large.

RESOLUTION

To resolve this behavior, follow these steps to reduce the size of the pictures in the presentation.

Note You do not have to know in advance which picture is causing the issue.
  1. Start Microsoft PowerPoint, and then open the presentation that is triggering the printing issue.
  2. On the View menu, point to Toolbars, and then click Picture to make the Picture toolbar available.
  3. On the Picture toolbar, click Compress Pictures.
  4. In the Compress Pictures dialog box, under Apply to, click All pictures in document.
  5. Under Change resolution, click Print.
  6. Under Options, click to select both the Compress pictures and the Delete cropped areas of pictures check boxes, and then click OK.
Modification Type:MinorLast Reviewed:1/12/2006
Keywords:kbgraphic kbprint kbprb kberrmsg KB817134 kbAudEndUser
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