Performance and Default Tree Issue with Resource Gallery Browser (817048)

SYMPTOMS

After you add many resources to one or more resource galleries in the Content Management Server database, you may experience time-out problems when you try to enumerate the resources by using either the View as list or the View as tree option in the Resource Manager browser.

CAUSE

This behavior is a performance issue that is caused in the View as tree interface. This problem occurs because the caching mechanism that is employed when you try to enumerate the tree is caching more than one level of the resource gallery tree.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Content Management Server 2002. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

906142 How to obtain the latest Content Management Server 2002 service pack

Hotfix information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version     Size     File name
   --------------------------------------------------------------
   26-Mar-2003  23:15  5.0.1621.0  368,640  Microsoft.contentmanagement.webauthor.dll

MORE INFORMATION

After you load the database with approximately one million resources or more in different galleries, the Resource Manager browser and Resource Manager may start to time out before the resources are fully enumerated. This problem occurs because of the number of galleries in the database.