RESOLUTION
A supported fix is now available
from Microsoft, but it is only intended to correct the problem that is
described in this article. Apply it only to computers that are experiencing
this specific problem. This fix may receive additional testing. Therefore, if
you are not severely affected by this problem, Microsoft recommends that you
wait for the next Office 2000 service pack that contains this hotfix.
To
resolve this problem immediately, contact Microsoft Product Support Services to
obtain the fix. For a complete list of Microsoft Product Support Services phone
numbers and information about support costs, visit the following Microsoft Web
site:
NOTE: In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The typical support costs
will apply to additional support questions and issues that do not qualify for
the specific update in question.
The global version of
this fix should have the following file attributes or later that are listed in
the following table. The dates and times for these files are listed in
coordinated universal time (UTC). When you view the file information, it is
converted to local time. To find the difference between UTC and local time, use
the
Time Zone tab in the Date and Time tool in Control Panel.
Client Patch
Date Time Size File name
--------------------------------------------
21-Mar-2003 02:08 1,481,656 Outlookop.msp
Full File Patch
Date Time Size File name
--------------------------------------------
21-Mar-2003 02:37 3,170,724 Outlookff.msp
After the hotfix is installed, the global version of this fix will
have the file attributes (or later) that are listed in the following table.
Date Time Version Size File name
-------------------------------------------------------
20-Mar-2003 11:01 9.0.0.7518 5,337,138 Outllib.dll
31-Oct-2002 16:15 9.0.0.7031 45,104 Recall.dll
Note Because of file dependencies, this update requires Office 2000
Service Pack 3 (SP3).