You Receive an Error Message When You Try to Forward or to Reply to a Digitally Signed E-Mail Message (816830)
The information in this article applies to:
- Microsoft Outlook Express 6.0
SYMPTOMSWhen you try to forward or to reply to a digitally signed e-mail message from a mail account without a digital ID in Outlook Express, you receive the following error message: You do not have a digital ID CAUSEThis problem occurs because Outlook Express tries to send the e-mail message with a digital signature even if there is not a digital ID present for the forwarding mail account.WORKAROUNDTo work around this problem, turn off the Digitally sign option before you reply or forward the digitally signed e-mail message. To do this, follow these steps: - After you click theReply or the Forwardbuttons on the e-mail message, click theTools menu.
- Verify that the Digitally sign check box is not selected. Click to clear the Digitally sign check box if it is selected.
- Click Send.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
| Modification Type: | Major | Last Reviewed: | 9/22/2003 |
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| Keywords: | kbBug kbpending KB816830 |
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