Xbox: You receive the "The copy failed" error message (816760)



The information in this article applies to:

  • Xbox Console
  • Xbox Video Game System

SYMPTOMS

When you try to use your Xbox Memory Unit (MU), you may receive the following error message:

The copy failed

CAUSE

This error occurs when the MU is removed from the Xbox Controller before you complete the copy operation.

THINGS TO TRY

  1. Make sure that you firmly connect the controller to the Xbox console and that you firmly connect the quick release to the memory unit and to the controller.
  2. Try multiple controllers if you can to help you identify the defective device.
Note Do not remove the MU before a copy operation is complete. If you receive this error repeatedly, either the memory unit or the controller may be malfunctioning.

Modification Type:MinorLast Reviewed:10/25/2005
Keywords:kbXboxConsole kbxboxext kbXBoxMVP kberrmsg kbXboxPacRim kbXboxEurope kbXboxAmericas kbtshoot kbPubTypeKC KB816760