BUG: Harvester Does Not Push Files to the Carousel File Server (816727)
The information in this article applies to:
- Microsoft TV IPG 1.1
- Microsoft TV IPG 1.5
SYMPTOMSThe CS-1000 harvester does not process files. The file names
of guide files, trigger files, and command files have 5 leading spaces when
they arrive in the staging directory in the carousel file system
(CFS).CAUSEThis problem occurs under the following conditions:
- You use the Microsoft TV Server Content Update Utility to
push guide data to the CS-1000 harvester.
-and- - You use a cut-and-paste operation to edit the CFS
Staging Dir field in the Carousel File Server dialog
box of the headend configuration tool.
When you use a cut-and-paste operation to edit the staging
directory entry, five spaces are added to the beginning of the file names of
the data files that the harvester creates and sends to the CFS staging
directory. Because of these extra spaces, the CS-1000 cannot process the files
in the staging directory. For example, a file named MSTV/file1 arrives
in the staging directory as
"MSTV/ space, space, space, space, spacefile1". WORKAROUNDWhen you edit the CFS Staging Dir field in
the Carousel File Server dialog box of the headend
configuration tool, verify that there are no extra spaces in the
field.STATUS Microsoft
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.
| Modification Type: | Minor | Last Reviewed: | 6/17/2003 |
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| Keywords: | kbpending kbBug KB816727 kbAudITPRO kbAudEndUser kbAudDeveloper |
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