Cannot Connect to Class Server 2.0 Administrator Web Site After You Install Internet Explorer Hardening Pack (816716)



The information in this article applies to:

  • Microsoft Internet Explorer 6.0, when used with:
    • Microsoft Windows Server 2003, Enterprise Edition

SYMPTOMS

After you install the Internet Explorer Hardening Pack, you cannot connect to a Microsoft Class Server Web site. When you try to log on to the server, you receive the following error message:
Connection Failed

There is a problem connecting with your school server. Please try again, or contact a teacher or school server administrator. Make sure you reference any error codes that appear below (if any). Your Internet browser is not currently set to run scripting on Web pages. In Internet Explorer, you must change this setting from within the Internet Options dialog Security tab in order to continue using Class Server - Administrator. Please refer to the Internet Explorer online Help for more information.

CAUSE

This problem occurs because of the increased security settings provided in the Internet Explorer Hardening Pack.

RESOLUTION

To resolve this problem, follow these steps:
  1. Start Internet Explorer.
  2. On the Tools menu, click Internet Options, and then click the Security tab.
  3. Click Trusted sites, and then click Sites.
  4. Type the name of the Class Server Web site as http://localhost, click Add, and then click OK.

    The local class server is added to the list of Trusted Sites.
  5. Click Trusted sites, and then click Custom Level.
  6. Click Enable Download signed ActiveX Controls.
  7. Click Enable Run ActiveX Controls and plug-ins.
  8. Click Enable Script ActiveX Controls marked safe for scripting.
  9. Click OK, and then click OK.
  10. Start Microsoft Class Server Administrator 2.0.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MinorLast Reviewed:12/14/2004
Keywords:kbprb kbnofix KB816716