OLAP Static Report Does Not Complete Successfully in a Commerce Server 2002 Site (816604)


The information in this article applies to:

  • Microsoft Windows Server 2003, Standard Edition
  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Datacenter Edition
  • Microsoft Commerce Server 2002 SP1

SYMPTOMS

When you run an Online Analytical Processing (OLAP) static report from a Microsoft Commerce Server 2002 Service Pack 1 (SP1)-based commerce site, and then you view the report status, the report has a status of "Failed."

Additionally, a Distributed Component Object Model (DCOM) error event appears in the System log of Event Viewer with the following description:Access denied attempting to launch a DCOM server. The server is: {A39980DF-3D01-4F35-A562-D4B9BC016D48}.
Note The GUID in this event corresponds to the Class ID (CLSID) for the Commerce Server 2002 AsyncReportMgr2 class. The AsyncReportMgr2 component is used by the Commerce Server Report Manager COM+ component.

CAUSE

This issue occurs because the COM+ component includes security access verification functionality. By default, this access verification functionality is enabled.

WORKAROUND

To work around this issue, clear the Enforce access checks for this application option in the COM+ properties. To do so:
  1. Click Start, point to Administrative Tools, and then click Component Services.
  2. Expand Component Services, expand Computers, expand My Computer, and then expand COM+ Applications.
  3. Right-click Commerce Server Report Manager, and then click Properties.
  4. Click the Security tab, click to clear the Enforce access checks for this application check box, and then click OK.
Modification Type:MajorLast Reviewed:12/19/2003
Keywords:kbprb KB816604 kbAudITPRO
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