SYMPTOMS
When you try to customize a toolbar in Outlook 98, you may
receive the following error message:
OUTLOOK caused an
invalid page fault in module OUTLLIB.DLL at memory
address
RESOLUTION
A
supported fix is now available from Microsoft, but it is only intended to
correct the problem that is described in this article. Apply it only to
computers that are experiencing this specific problem.
To resolve this
problem, contact Microsoft Product Support Services to obtain the fix. For a
complete list of Microsoft Product Support Services phone numbers and
information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.
The global version of
this fix should have the following file attributes or later:
Date Time Version Size File name
-------------------------------------------------------
30-Mar-2003 22:08 4.71.812.0 71,728 Advpack.dll
30-Mar-2003 23:23 49,152 Getpid.exe
30-Mar-2003 23:23 3.0.0.1029 255,488 Mssetup.dll
30-Mar-2003 23:23 49,152 Setpid.exe
09-Apr-2003 19:25 3,056,422 Updat_1.cab
30-Mar-2003 22:18 4.71.704.0 2,272 W95inf16.dll
30-Mar-2003 22:18 4.71.16.0 4,608 W95inf32.dll
After the hotfix is installed, the Global version of this fix
will have the file attributes (or later) that are listed in the following
table. The dates and times for these files are listed in coordinated universal
time (UTC). When you view the file information, it is converted to local time.
To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
-------------------------------------------------------
09-Apr-2003 19:23 8.5.11209.0 6,642,960 Outllib.dll