SMS client service accounts on domain controllers are deleted by CCM account cleanup cycle (816295)


The information in this article applies to:

  • Microsoft Systems Management Server 2.0
  • Microsoft Systems Management Server 2.0 SP1
  • Microsoft Systems Management Server 2.0 SP2
  • Microsoft Systems Management Server 2.0 SP3
  • Microsoft Systems Management Server 2.0 SP4
Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

If a domain controller is taken offline, either manually or because of too much network traffic, the SMS&_<dcname> account may be deleted during the next Client Configuration Manager (CCM) account cleanup cycle.

RESOLUTION

To resolve this problem, obtain the latest service pack for Systems Management Server 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

288239 How to obtain the latest Systems Management Server 2.0 service pack

MORE INFORMATION

Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.Systems Management Server (SMS) Service Pack 5 (SP5) provides two new registry keys to correct this problem. These keys are created in the following registry location on the domain controller:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SMS\Components\SMS_CLIENT_CONFIG_MANAGER



The two new values are described in the following table:
Registry KeyKey TypeDescription
WaitTimeToDeleteDCDWORDThis value sets the number of days before CCM will delete the account. This value can be set to any number of days.
InvisibleDCListDWORDThis key lists the DCs that were not found in the last account cleanup cycle.
Note If you set the WaitTimeToDeleteDC value to 0, SMS Client Configuration Manager will default to pre-SP5 behavior.

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

276564 SMS client service stops responding (hangs) during startup

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Modification Type:MinorLast Reviewed:6/13/2005
Keywords:kbfix kbBug kbSMS200preSP5fix KB816295
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