SAK: Cannot Configure IP Address for Disconnected Network Adapter (815322)


The information in this article applies to:

  • Microsoft Windows 2000 Advanced Server

SYMPTOMS

When you view the internet protocol (IP) properties of an Network Interface using the Server Appliance Kit (SAK) user interface (UI), the IP Address and Subnet Mask fields are blank if the network cable is disconnected from the Network Adapter that is being viewed.

If you enter any values into the blank fields and then click OK, the values are not recorded and remain blank.

WORKAROUND

Method A

Plug the network cable into the network adapter and then configure it by using the SAK UI.

Method B

Use the Microsoft Windows 2000 Terminal Services Advanced Client to configure the network adapter:
  1. On the SAK UI Web page, click Maintenance, and then click Terminal Services.
  2. When prompted, type the user name and password to set up TCP/IP for a network adapter.
  3. Click Start, point to Settings, and then click Network and Dial-up Connections.
  4. Right-click the Local Area Connection that is not connected to the network, and then click Properties.
  5. In the Local Area Connection Properties dialog box, click Internet Protocol (TCP/IP) in the list, and then click the Properties button.
  6. Select the Use the following IP Address option.
  7. In the IP address box, enter your static IP Address.
  8. In the Subnet Mask box, enter the subnet mask and the default gateway information for your TCP/IP network, and then click OK.
  9. Click OK.
  10. Close the Network and Dial-Up Connections window.
  11. Close the Terminal Services Client window.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:12/27/2003
Keywords:kbprb kbinfo KB815322 kbAudDeveloper kbAudOEM
©2003 Microsoft Corporation. All rights reserved.