"Either there is no default mail client or the current mail client cannot fulfill the messaging request" error message when you send e-mail from third-party program in Outlook (813745)
The information in this article applies to:
- Microsoft Outlook 2002
- Microsoft Outlook 2000
IMPORTANT: This article contains information about modifying the registry.
Before you modify the registry, make sure to back it up and make sure that you
understand how to restore the registry if a problem occurs. For information
about how to back up, restore, and edit the registry, click the following
article number to view the article in the Microsoft Knowledge Base: 256986 Description of the Microsoft Windows Registry SYMPTOMSWhen you try to send an e-mail message from a third-party
program, such as a Usenet newsreader, you may receive the following error
message: Either there is no default mail client or the
current mail client cannot fulfill the messaging request. Please run Microsoft
Outlook and set it as the default mail client. CAUSEThis issue may occur if the Outlook registry key is
corrupted. When other programs try to use the Outlook Simple MAPI interface,
they cannot retrieve the required information from the registry.RESOLUTIONTo resolve this issue, you must first remove the corrupted
Outlook registry key, and then perform a Detect and Repair operation to have
Outlook rebuild the key. To do this, follow these steps. WARNING: If you use Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating system. Microsoft
cannot guarantee that you can solve problems that result from using Registry
Editor incorrectly. Use Registry Editor at your own risk.
- Click Start, and then click
Run.
- In the Open box, type
regedit, and then press ENTER.
- In Registry Editor, locate the following subkey in the
registry: HKEY_LOCAL_MACHINE\Software\Clients\Mail\Microsoft
Outlook
- Select the subkey, and then press DELETE.
- Click Yes.
- Quit Registry Editor.
- Start Outlook.
- On the Help menu, click Detect and
Repair.
- Follow the instructions on the screen to complete the
repair.
Modification Type: | Minor | Last Reviewed: | 1/9/2006 |
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Keywords: | kbcorrupt kbRepair kbRegistry kbprb KB813745 |
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